Service Advisor

Eide Automotive Group; Mandan (ND); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(K)

Paid vacation opportunity

Medical and Dental Insurance

Promote from within culture

Clean and professional work environment

Job summary

Eide Automotive Group in Mandan, North Dakota is seeking a dedicated Service Advisor to help grow the service department. The ideal candidate will deliver exceptional customer experiences in a fast-paced and professional work environment.

The role involves interacting with customers, gathering vehicle information, recommending maintenance, and monitoring vehicle progress throughout the service process. Eide Auto offers extensive benefits including a clean work environment and opportunities for advancement.

Qualifications

• Must be able to manage in a fast-paced work environment.

Responsibilities

• Greets customers promptly.
• Obtains customer and vehicle information.
• Reports vehicle symptoms as described by the customer.
• Recommends needed maintenance based on age and mileage.
• Prepares accurate estimates of cost for labor and parts.
• Monitors the progress of each vehicle throughout the day.
• Verifies final invoice reconciles with work performed.
• Explains completed work and charges to customers.

Skills

Ability to work hard with limited supervision

Positive attitude

High volume mentality

Job description

Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Auto looks after their employees with extensive benefits. We invest in our employees and their growth at the store.

What We’re Looking For:

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

What We Offer:

• High volume, highly productive shop
• Clean and professional work environment
• Recently remodeled shop
• 401(K)
• Paid vacation opportunity
• Promote from within culture
• Medical and Dental Insurance

Responsibilities:

• Greets customers promptly
• Obtains customer and vehicle information
• Clearly reports all vehicle symptoms as described by the customer
• Determines and recommends needed maintenance based on age, mileage, and vehicle history
• Prepares complete and accurate estimate of cost for labor and parts
• Establishes follow-up time
• Monitors the progress of each vehicle throughout the day, updating customers frequently
• Verifies that final invoice reconciles with work performed on the repair order
• Explains all completed work and charges to customers

Qualifications:

• Ability to work hard with limited supervision
• Must be able to manage in a fast-paced work environment
• Positive attitude
• High volume mentality

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.