Automotive Service Advisor

Group1 Automotive, Inc.; Slidell (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Professional work environment

Job summary

Group1 Automotive, Inc. in Slidell, Louisiana, is actively seeking a dedicated Automotive Service Advisor to join our team. In this role, you will ensure a smooth customer experience by scheduling appointments and maintaining strong product knowledge.

The ideal candidate will have prior experience as an automotive technician and excellent customer service skills. Our company provides a professional work environment with competitive pay, comprehensive benefits including insurance and a 401(k) plan, and valuable training opportunities.

Qualifications

• Previous experience as an automotive technician/mechanic is preferred.
• Valid driver license with a good driving record is mandatory.
• Excellent customer service skills with a professional work ethic.

Responsibilities

• Schedule and confirm appointments for customers.
• Create accurate repair orders with cost and time estimates.
• Communicate vehicle status updates to customers.

Skills

Customer service skills

Automotive knowledge

Professional appearance

Education

High school diploma or equivalent

Job description

Overview

We are looking to add qualified Automotive Service Advisor to our team!

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Qualifications

• Previous experience as an automotive technician/mechanic
• High school diploma or equivalent
• Valid driver license in the state that you will work and a good driving record
• Excellent customer service skills
• Professional appearance and work ethic
• Must pass background check, MVR, and drug screening

We offer:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Market-leading pay based on experience plus bonuses
• Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.