Cashier

Eide Chrysler; Bismarck (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and Dental Insurance

401(K)

Paid vacation opportunity

Advanced placement opportunities

Job summary

Eide Chrysler in Bismarck, North Dakota, is seeking a professional receptionist to join their team. Responsibilities include meeting and greeting customers, processing payments, and handling complaints with poise. A high school diploma and dealership experience are required along with excellent customer service skills.

The position offers opportunities for advancement and comprehensive benefits, including medical insurance and a 401(K). Candidates must be able to work evenings and weekends as needed.

Qualifications

• Demonstrated superior customer service skills.
• Excellent communication skills and high attention to detail.
• Ability to multi-task and handle several phone calls at once.
• Must have dealership and/or recent retail receptionist experience.
• Must be able to work some evenings and weekends.
• Professional personal appearance.

Responsibilities

• Meet and greet customers in a professional manner.
• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks, and credit card payments from customers.
• Handle customer complaints with integrity and poise.
• Give cash refunds accurately to customers for approved returned merchandise.

Skills

Customer service skills

Communication skills

Attention to detail

Multi-tasking

Microsoft Word proficiency

Microsoft Excel proficiency

Education

High school diploma/GED

Tools

Dealership computer system

Job description

Eide Auto is always looking for hardworking individuals to join our team! Our goal is to develop long-term employees who want to be successful and have opportunities for advancement. Eide Auto looks after their employees with extensive benefits. We invest in our employees and their growth at the store.

What We Offer

• Advanced placement opportunities.
• Medical and Dental Insurance
• 401(K)
• Paid vacation opportunity

What We’re Looking For

Meet and greet customers to the dealership, answer and route incoming calls, and take messages. Receive cash from customers and employees in payment for goods and services and records the amount received in an accurate manner and perform additional clerical functions as assigned

Job Duties

• Meet and greet customers in a professional manner
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
• Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
• Refer customers who have additional questions to the service advisor or other appropriate individual.
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
• Give cash refunds accurately to customers for approved returned merchandise.

Qualifications

• Demonstrated superior customer service skills
• Excellent communication skills and high attention to detail
• Ability to multi-task and handle several phone calls at once
• Must have at least a high school diploma/GED
• Must be proficient in Microsoft Word and Excel
• Must have dealership and/or recent retail receptionist experience
• Must be able to work some evenings and weekends
• Professional personal appearance

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.