Service Advisor

Quirk Automotive Group; Manchester (NH); On-site; USD 40,000 - 56,000; Full time

Job summary

Quirk Automotive Group in Manchester, NH is seeking a Service Advisor to join our busy service department. This exciting opportunity is aimed at motivated individuals who want to build a career with the best dealership group in New England.

We invite candidates who are eager to learn and contribute to service excellence at our NH dealership. The role includes greeting customers, writing RO's, documenting concerns, estimating labor and parts costs, monitoring repair progress, and communicating

Qualifications

• Prior sales experience preferred but not required.
• High School Diploma or College Degree preferred but not required.
• Experience in managing and organizing work time and work-related activities.

Responsibilities

• Greets customers in a timely, friendly manner.
• Writing Repair Orders and explaining charges.
• Performing vehicle walk around and documentation of customer concerns.
• Provides a complete and accurate written cost estimate for labor and parts.
• Check the progress of repair throughout the day.
• Contacts customers regarding any changes in the estimate or time impacts.
• Maintains strong customer satisfaction.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications.
• Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Skills

Customer service

Communication

Time management

Education

High School Diploma or GED

College degree preferred

Job description

Job Details

• Job Location: Quirk Buick GMC NH - Manchester, NH 03103
• Position Type: Full Time
• Education Level: Not Specified
• Job Shift: Any
• Job Category: Automotive

Quirk is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.

Job Duties

• Greets customers in a timely, friendly manner
• Writing Repair Orders and explaining charges
• Performing vehicle walk around and documentation of customer concerns
• Provides a complete and accurate written cost estimate for labor and parts
• Check the progress of repair throughout the day
• Contacts customers regarding any changes in the estimate or time impacts
• Maintains strong customer satisfaction
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
• Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Job Requirements

• Prior sales experience preferred but not required
• High School Diploma or College Degree preferred but not required
• Experience in managing and organizing work time and work-related activities