Service Advisor

Maverick Toyota; Lemon Grove (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Maverick Toyota in Lemon Grove, CA is seeking a Service Advisor to greet customers, assess service needs, and communicate recommendations. You will collaborate with technicians to ensure thorough walkthroughs and precise documentation of concerns.

Join our team to help build lasting customer relationships and deliver an exceptional dealership experience consistent with our award-winning Vaughan Automotive Group.

Qualifications

• Experience in automotive dealership preferred.
• Excellent communication and customer service abilities.
• Ability to explain service recommendations clearly.
• Organized and detail-oriented with time management.

Responsibilities

• Greet customers and assist with inquiries.
• Perform vehicle walk-around inspections and document concerns.
• Advise customers on technician recommendations.
• Build and maintain strong customer relationships.
• Ensure a positive dealership experience for every guest.

Skills

Strong communication skills

Customer service orientation

Basic automotive knowledge

Organizational skills

Job description

Description

Maverick Toyota

Service Advisor

Maverick Toyota is looking for an automotive Service Advisor.

The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, present services by emphasizing value, keep customers updated on services.

Why Join Maverick Toyota?

Maverick Toyota is the newest member of the award winning Vaughan Automotive Group. We are a people-first organization with a commitment to excellence and integrity in everything we do. Our service team is known for performance, teamwork, and delivering an exceptional customer experience. This is your chance to be part of a top-tier team where contribution will make a daily impact.

Responsibilities:

• Greet customers and assist them with any inquiries they may have
• Perform vehicle walk around and documentation of customer concerns to enable the technician to properly diagnose and service the vehicle.
• Advise customers of technician's recommendations.
• Establish and maintain a close relationship with the customer
• Ensure customer has a positive dealership experience

Requirements:

• Automotive dealership experience preferred
• Basic knowledge of automotive technologies
• Strong communication skills
• Great customer service skills
• Organized, detailed and be able to manage their time efficiently