Service Advisor

Hubler Honda; Indiana; Vor Ort; USD 40.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability insurance

401K

Paid vacation

Paid sick days

Zusammenfassung

Hubler Honda in Indiana seeks a Service Advisor to own the customer experience in the service lane. You greet owners, explain repair processes, coordinate technicians, and deliver courteous, efficient service.

You can come from retail, hospitality or automotive service and join a team that values organized, proactive professionals. Competitive benefits and a friendly, professional work environment are offered.

Qualifikationen

• Experience in customer service or hospitality.
• Strong communication and organizational skills.
• Ability to manage multiple tasks and schedules.
• Professional appearance and demeanor.

Aufgaben

• Oversee flow of the Drive Lane and ensure customers receive prompt, courteous service.
• Take ownership of the customer experience and complete assignments that leave a positive impression.
• Provide concierge support for all owner inquiries, in person or by phone, to ensure smooth handling.
• Coordinate technicians’ time and workload to maximize service efficiency.
• Collaborate with team to ensure OEM repairs and service offerings are well communicated.

Kenntnisse

Customer service

Communication

Time management

Leadership

Organization

Clean driving record

Jobbeschreibung

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Are you a passionate, skilled, and dedicated individual who is excited by the opportunity to work at our store? Are you highly self-motivated and detail-oriented with solid organizational and time-management skills? Ifyou’re excited about innovative technologies and have automotive service repair experience, we're excited to meet you and introduce you to the Hublerfamily!

What We Offer:

• Medical, Dental & Vision
• Life Insurance
• Long-Term & Short-Term disability
• 401K
• Paid vacation
• Paid sick days
• Great pay and be part of Indiana's GIANT Automotive Family

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

About the Dealership