Service Advisor

Fitzgerald Auto Malls; Clearwater (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee ownership

Health insurance

Dental

Vision

Paid time off

Life Insurance

Disability Insurance

Flexible schedule

Job summary

Fitzgerald Auto Mall is actively seeking an Automotive Service Advisor. The role features salary, monthly commission, and multiple incentive programs in a high-volume service department with a strong focus on customer satisfaction.

Requirements include previous automotive service advisor experience and Reynolds and Reynolds familiarity; strong integrity and a positive, coachable attitude are essential for success in this role.

Qualifications

• Previous automotive service advisor experience is REQUIRED.
• Reynolds and Reynolds experience is a plus.
• Track record of high performance and strong customer satisfaction scores; willingness to learn.

Responsibilities

• Write repair orders for customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Explain requested service clearly on every car.
• Estimate time and cost of repairs accurately.
• Advise clients on proper vehicle maintenance.
• Monitor progress of vehicles and provide updates to clients.
• Greet customers promptly and schedule service appointments.
• Test drive vehicles when required.
• Verify final invoices and reconcile work performed and charges.

Skills

Customer service

Communication

Sales

Attention to detail

Tools

Reynolds and Reynolds

Job description

Description

Hiring Immediately, Service Advisor. Excellent compensation and benefits.

Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.

REQUIREMENTS

Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn.

BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes:

• Competitive salaries, commission, and bonus programs based on experience.
• EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
• Family friendly atmosphere and flexible schedule.
• Large client base, shop is full daily.
• Benefits available - Health, Dental, Vison, Paid Time Off
• Employer paid Life and Disability Insurance
• Top technicians and equipment to support you

RESPONSIBILITIES

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Fitzgerald Auto Mall is an EEO employer.