Service Advisor Hagerstown Chrysler Jeep Dodge Ram

Fitzgerald Auto Mall; Hagerstown (MD); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Employee-owned shares

Health, Dental, Vison, PTO

Flexible schedule

Large client base

Job summary

Fitzgerald Auto Mall is seeking an automotive Service Advisor to join a high‑volume service department. You will write repair orders, secure client agreement, clearly explain services, and estimate time and cost for repairs.

The role emphasizes sales performance and strong customer satisfaction. We offer salary, monthly commissions, and multiple incentive programs in a clean, organized setting with a stable client base.

Qualifications

• Previous automotive service advisor experience is REQUIRED.

Responsibilities

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Skills

Customer service

Communication

Sales oriented

Integrity

Tools

Reynolds & Reynolds

Job description

Hiring Immediately, Service Advisor. Excellent Compensation And Benefits.

Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.

Hiring Immediately, Service Advisor. Excellent Compensation And Benefits.

Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.

Requirements

Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn.

BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes:

• Competitive salaries, commission, and bonus programs based on experience.
• EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
• Family friendly atmosphere and flexible schedule.
• Large client base, shop is full daily.
• Benefits available - Health, Dental, Vison, Paid Time Off
• Employer paid Life and Disability Insurance
• Top technicians and equipment to support you

Responsibilities

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Fitzgerald Auto Mall is an EEO employer.