Service Advisor

Fitzgerald Auto Mall; Clearwater (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Commission & bonuses

Employee ownership

Flexible schedule

High client base

Health dental vision

Life & disability insurance

Top equipment

Job summary

Fitzgerald Auto Mall is actively seeking an Automotive Service Advisor to join a high-volume service department in Clearwater, FL. The role emphasizes sales performance and customer satisfaction, offering a salary plus monthly commissions and multiple incentive programs in a structured work environment.

Responsibilities include writing repair orders for customer pay and warranty work, obtaining client approval, explaining services, estimating time and costs, and advising on proper vehicle

Qualifications

• Previous automotive service advisor experience is required.
• Reynolds and Reynolds experience is a plus.
• Track record of high performance and strong customer satisfaction.

Responsibilities

• Writing repair orders for customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles and update clients on status.
• Greet customers in a timely manner and schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Skills

Automotive service advisor experience

Customer satisfaction

Willingness to learn

Sales experience

Communication skills

Tools

Reynolds & Reynolds

Job description

Hiring Immediately, Service Advisor. Excellent compensation and benefits.

Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.

Requirements

Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn.

BENEFITS - Fitzgerald Auto Mall offers a strong compensation package which includes:

• Competitive salaries, commission, and bonus programs based on experience.
• EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
• Family friendly atmosphere and flexible schedule.
• Large client base, shop is full daily.
• Benefits available – Health, Dental, Vison, Paid Time Off
• Employer paid Life and Disability Insurance
• Top technicians and equipment to support you

Responsibilities

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Fitzgerald Auto Mall is an EEO employer.