Service Advisor - Fitzgerald Gaithersburg Hyundai

Fitzgerald Auto Mall; Gaithersburg (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salaries, commission, and bonus programs

Employee-owned with free shares

Family friendly atmosphere and flexible schedule

Health, Dental, Vision, Paid Time Off

Employer paid Life and Disability Insurance

Job summary

Fitzgerald Auto Mall in Gaithersburg is hiring an Automotive Service Advisor immediately. The role includes writing repair orders, advising customers on vehicle care, and ensuring high customer satisfaction. Previous automotive service advisor experience is required, along with a strong performance track record. The position offers competitive salaries, commission, and additional benefits like health insurance and a family-friendly atmosphere in a busy service department.

Qualifications

• Previous automotive service advisor experience is REQUIRED.
• Track record of high performance in customer satisfaction.
• Ability to be trained on OEM process and procedure.

Responsibilities

• Writing repair orders for customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain requested service on every car.
• Estimates time and cost of every repair.
• Advise clients on proper vehicle care.
• Monitor progress of client vehicles and update status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drive vehicles when required.
• Verify final invoices and reconcile work performed.

Skills

Automotive service advisor experience

Customer satisfaction scores

Integrity

Positive attitude

Willingness to learn

Tools

Reynolds and Reynolds

Job description

Description

Hiring Immediately, Service Advisor. Excellent compensation and benefits.

Fitzgerald Auto Mall is currently looking to hire an Automotive Service Advisor! Sales Performance and Strong Customer Satisfaction Track Record is a must! We offer salary, monthly commission, as well as multiple incentive programs. Clean, organized and structured work environment. High Volume service department with a lot of opportunity.

Requirements

Previous automotive service advisor experience is REQUIRED. Reynolds and Reynolds experience is a plus. Qualified applicants will have a track record of high performance, history of strong customer satisfaction scores, and demonstrate ability to be trained on OEM process and procedure. We are looking for candidates with integrity, a positive attitude, passion to succeed, and a willingness to learn.

Benefits

• Competitive salaries, commission, and bonus programs based on experience.
• EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
• Family friendly atmosphere and flexible schedule.
• Large client base, shop is full daily.
• Benefits available – Health, Dental, Vision, Paid Time Off
• Employer paid Life and Disability Insurance
• Top technicians and equipment to support you

Responsibilities

• Writing repair orders for both customer pay and warranty repairs.
• Secure agreement from clients prior to all repairs.
• Clearly explain the requested service on every car.
• Thoroughly estimate the time and cost of every repair.
• Advise clients on the proper care for their vehicle, including maintenance.
• Monitor the progress of client vehicles throughout the day and update clients on status.
• Greet customers in a timely manner.
• Schedule service appointments.
• Test drives vehicles when required.
• Verify all final invoices and reconcile work performed and charges.

Fitzgerald Auto Mall is an EEO employer.