Service Advisor

Don Hewlett Auto; Georgetown (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement & Savings plan with

Paid Vacation & Holidays

Employee Vehicle Purchase Program

Employee Discounts on services

Employee Assistance Program

Job summary

Don Hewlett Chevrolet Buick in Georgetown is seeking an experienced Service Advisor focused on delivering exceptional customer service. You will represent the dealership professionally, clearly outline customer needs on repair orders, and communicate with technicians and customers during service visits.

Requirements include five years of service advisor experience, CDK experience a plus, strong multitasking and communication skills, and a valid driver’s license.

Qualifications

• Minimum of five (5) years experience as an Automotive Service Advisor.
• CDK experience a plus.
• Exceptional customer service skills.
• Ability to multi-task and work in a fast-paced environment.
• Self-motivated and enthusiastic presence in a team environment.

Responsibilities

• Represent the dealership in a positive, friendly and professional manner; providing exceptional personalized service to our customers.
• Clearly outline the customer’s needs on the repair order.
• Accurately and effectively communicate with technicians and customer during the service visit.
• Research vehicle service history, inspect the vehicle, and recommend additional services needed.
• Conduct all business with sincerity, honesty and genuine concern for the customer.

Skills

Five years exp

Bilingual

Customer service

Tools

CDK

Job description

Don Hewlett Chevrolet Buick in Georgetown is currently accepting applications for an experienced, customer focused Service Advisor.We are a people-oriented, family-owned company that is committed to providing a superior level of customer service. Candidates must be sales and CSI driven. Good computer skills and excellent verbal and written communication skills are also a must. CDK experience is preferred but not necessary. Bi-Lingual a plus.Essential DutiesRepresent the dealership in a positive, friendly and professional manner; providing exceptional personalized service to our customersClearly outline the customer’s needs on the repair orderAccurately and effectively communicate with technicians and customer during the service visitResearch vehicle service history, inspect the vehicle, and recommend additional services neededConduct all business with sincerity, honesty and genuine concern for the customerQualificationsMinimum of five (5) years experience as an Automotive Service AdvisorCDK experience a plusExceptional customer service skillsAbility to multi-task and work in a fast-paced environmentSelf-motivated and enthusiastic presence in a team environmentValid driver’s license and good driving recordStrong work ethicBenefitsMedical, Dental, and Vision insurance, along with several ancillary insurance products401(k) Retirement & Savings plan with employer matching fundsPaid Vacation & HolidaysEmployee Vehicle Purchase ProgramEmployee Discounts on all servicesEmployee Assistance Program**All applicants must demonstrate ability to pass pre-employment testing to include background check and drug screen**The Hewlett Family of Dealerships provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.