Service Advisor

Stress-Free-Auto-Care; Denton (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k with matching

Employee discounts

Paid time off

Job summary

Stress-Free Auto Care seeks an Automotive Service Advisor to communicate repair needs to customers and ensure a seamless service process. The role focuses on documenting concerns, advising on options and costs, and coordinating with technicians to deliver accurate service outcomes.

Join a tech-enabled shop that emphasizes honesty and transparency, with uncapped monthly bonuses and a strong benefits package.

Qualifications

• Typing speed of 40+ WPM is required.
• Verifiable shop experience as Front Desk Sales/Advisor Sales/Management is required.
• Familiarity with repair and labor guides such as AllData or Mitchell products is preferred.
• Knowledge of the B.A.R. Write it Right standards is expected.

Responsibilities

• Greet customers and document their concerns regarding vehicle repairs.
• Advise customers on repair options and costs.
• Consult with technicians to provide accurate service outcomes.
• Inform customers about potential cost savings and warranty protections.
• Manage service center scheduling and workflow efficiently.
• Keep customers updated on service changes and vehicle readiness.
• Assist customers in deciding on repair options.
• Maintain facility cleanliness and organization.

Skills

Typing 40WPM

Front Desk Sales

Advisor Sales

Management experience

Repair guides familiarity

BAR Write it Right

Tools

AllData

Mitchell

Job description

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Responsibilities:

• Greet customers and document their concerns regarding vehicle repairs
• Advise customers on repair options and costs
• Consult with technicians to provide accurate service outcomes
• Inform customers about potential cost savings and warranty protections
• Manage service center scheduling and workflow efficiently
• Keep customers updated on service changes and vehicle readiness
• Assist customers in deciding on repair options
• Maintain facility cleanliness and organization

Requirements:

• Typing speed of 40+ Words Per Minute
• Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
• Eligibility to work in California
• Familiarity with repair and labor guides such as AllData or Mitchell products
• Knowledge of the B.A.R. Write it Right standards

Why Join Us:

• Competitive Base Pay: $55,000
• Uncapped Monthly Bonus
• OTE $70,000+
• Paid time off, health, dental, and vision insurance
• 401k with matching, referral program, and employee discounts
• Enhance your skills in customer service and automotive industry knowledge