Tech-Enabled Auto Service Advisor — Customer Focus & Growth

Stress Free Auto Care; Mission Viejo (CA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401k with matching

Referral program

Employee discounts

Job summary

Stress Free Auto Care, a modern, tech-enabled auto repair shop in California, is hiring an Automotive Service Advisor. The role centers on communicating with customers about repair needs and ensuring a seamless service process.

Compensation: $55,000 base plus uncapped commission, with opportunities for additional earnings through performance-based incentives. Ideal candidates will have 40+ WPM typing, verifiable front desk sales experience, and familiarity with repair guides like AllData or

Qualifications

• Typing speed of 40+ WPM is required.
• Verifiable shop experience as Front Desk Sales/Advisor Sales/Management.

Responsibilities

• Greet customers and document concerns regarding vehicle repairs.
• Advise customers on repair options and costs.
• Consult with technicians to provide accurate service outcomes.
• Inform customers about potential cost savings and warranty protections.
• Manage service center scheduling and workflow efficiently.
• Keep customers updated on service changes and vehicle readiness.
• Assist customers in deciding on repair options.
• Maintain facility cleanliness and organization.

Skills

Typing 40 WPM

Front Desk Sales/Advisor experience

Tools

AllData

Mitchell products

Job description

Stress Free Auto Care, a modern, tech-enabled auto repair shop in California, is hiring an Automotive Service Advisor. The role centers on communicating with customers about repair needs and ensuring a seamless service process.

Compensation: $55,000 base plus uncapped commission, with opportunities for additional earnings through performance-based incentives. Ideal candidates will have 40+ WPM typing, verifiable front desk sales experience, and familiarity with repair guides like AllData or