Service Advisor

Stokes Toyota Beaufort; Beaufort (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k)

Paid time off / Vacation

Growth / Advancement Opportunities

Employee Vehicle Purchase Policy

Job summary

A local automobile dealership in South Carolina is seeking a Service Advisor to enhance customer satisfaction and oversee service department activities. The ideal candidate will have at least one year of experience in automobile service, be self-motivated, and possess excellent customer service skills. This full-time position offers a competitive salary and comprehensive benefits, including health insurance and a sign-on incentive.

Qualifications

• Must have at least 1 year experience in automobile service.
• Outstanding work ethic and follow-through expected.
• Self-motivated, organized, and driven to succeed.

Responsibilities

• Take ownership of the customer’s experience.
• Ensure daily inventory of technicians’ time is sold to service customers.
• Assist in diagnosing vehicle problems and order parts as needed.

Skills

Customer service orientation

Technical problem solving

Teamwork

Job description

Overview

Join to apply for the Service Advisor role at Stokes Toyota Beaufort.

If you are an experienced ASM/Service Advisor looking for a career in a family style environment APPLY now!

This is an opportunity to get in on the ground floor. We at Stokes Toyota of Beaufort are growing and looking for the right Assistant Service Manager/Service Advisor to grow with us.

• If you are a certified Toyota ASM, we want to talk to you.
• If you are an experienced ASM with Reynolds and Reynolds knowledge we want to talk to you.

Compensation and benefits include a sign-on incentive up to $2,500 for the right candidate with the right experience. Toyota Certified, Expert, Master or other manufacturer experience is preferred.

• Health, Dental & Vision Insurance
• Life Insurance
• 401(k)
• Paid time off / Vacation
• Growth / Advancement Opportunities
• Employee Vehicle Purchase Policy
• Above Average Industry Pay
• Employee referral bonuses

Responsibilities

• Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Ensure the daily inventory of technicians’ time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Maintain Customer Happiness scores at or above company standards.
• Assist in diagnosing vehicle problems; order parts and tools as necessary.
• Oversee administration of warranty claims as well as training and supervising of service department.

Qualifications

• Must be a top performer willing to go above and beyond for customers
• Outstanding in work ethic and follow through
• Must have at least 1 year experience in automobile service
• Self-motivated, organized and driven to succeed
• Must possess a valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing