Service Administrator: Growth Path & Customer Support

Group 1 Automotive, Inc.; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Career Growth

Full Benefits: Medical, Dental, Vision

Employee discounts on vehicle services

Job summary

Group 1 Ford & Lincoln Atlanta is seeking a Service Administrator to support service advisors and other departments, ensuring a smooth, customer-centered experience. The role offers growth potential and competitive benefits within a fast-paced dealership environment.

Responsibilities include administrative tasks, billing verification, and file management, with occasional receptionist backup. A strong communication style and multitasking ability are essential for success.

Qualifications

• High school diploma or equivalent; associate degree or relevant certification is a plus.
• Previous experience in a retail, customer service, or automotive environment preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain organized in a busy setting.
• Basic understanding of automotive services and terminology is advantageous.

Responsibilities

• Provide administrative support to the service department.
• Verify accuracy of the customer’s bill using the dealership’s computer system and closed paid tickets.
• File all repair orders.
• Serve as a backup for the receptionist as needed.
• All other duties as assigned.

Skills

Communication

Interpersonal skills

Multitasking

Organization

Education

High school diploma or equivalent

Associate degree / relevant certification

Job description

Group 1 Ford & Lincoln Atlanta is seeking a Service Administrator to support service advisors and other departments, ensuring a smooth, customer-centered experience. The role offers growth potential and competitive benefits within a fast-paced dealership environment.

Responsibilities include administrative tasks, billing verification, and file management, with occasional receptionist backup. A strong communication style and multitasking ability are essential for success.