Service Admin: Growth Path to Advisor & Beyond

Group 1 Automotive; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Employee discounts on vehicle services

Job summary

Group 1 Ford & Lincoln Atlanta is seeking a Service Administrator to support service advisors and other departments, delivering an excellent customer service experience. This role offers growth opportunities within a busy dealership environment.

The position provides competitive pay and benefits, with a clear path to advancing to service advisory or sales roles. Responsibilities include administrative support, billing accuracy, file management, and covering the receptionist as needed, making

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy setting.
• Basic understanding of automotive services and terminology is advantageous.
• Previous experience in a retail, customer service, or automotive environment is preferred.

Responsibilities

• Provide administrative support to the service department.
• Verify accuracy of the customer’s bill using the dealership’s computer system and closed paid tickets.
• File all repair orders.
• Serve as a backup for the receptionist as needed.
• All other duties as assigned.

Skills

Communication

Interpersonal skills

Multitasking

Automotive knowledge

Customer service experience

Education

High school diploma or equivalent

Associate degree or relevant certification

Job description

Group 1 Ford & Lincoln Atlanta is seeking a Service Administrator to support service advisors and other departments, delivering an excellent customer service experience. This role offers growth opportunities within a busy dealership environment.

The position provides competitive pay and benefits, with a clear path to advancing to service advisory or sales roles. Responsibilities include administrative support, billing accuracy, file management, and covering the receptionist as needed, making