Service Admin. - Group 1 Ford & Lincoln Atlanta

Group 1 Automotive; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Employee discounts on vehicle services

Job summary

Group 1 Ford & Lincoln Atlanta is seeking a Service Administrator to support service advisors and other departments, delivering an excellent customer service experience. This role offers growth opportunities within a busy dealership environment.

The position provides competitive pay and benefits, with a clear path to advancing to service advisory or sales roles. Responsibilities include administrative support, billing accuracy, file management, and covering the receptionist as needed, making

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a busy setting.
• Basic understanding of automotive services and terminology is advantageous.
• Previous experience in a retail, customer service, or automotive environment is preferred.

Responsibilities

• Provide administrative support to the service department.
• Verify accuracy of the customer’s bill using the dealership’s computer system and closed paid tickets.
• File all repair orders.
• Serve as a backup for the receptionist as needed.
• All other duties as assigned.

Skills

Communication

Interpersonal skills

Multitasking

Automotive knowledge

Customer service experience

Education

High school diploma or equivalent

Associate degree or relevant certification

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

As a Service Administrator at Group 1 Ford & Lincoln Atlanta, you will ensure an excellent customer service experience by supporting the service advisors and other departments. This is a great opportunity for someone who is looking for growth opportunities.

In addition to competitive pay, we offer our associates the following benefits:

• Career Growth: Clear pathways to becoming a Service Advisor, BDC Manager, or Sales Consultant.
• Full Benefits:Medical, Dental, Vision, 401(k), and Paid Time Off.
• Perks:Employee discounts on vehicle purchases, parts, and service repairs.

Responsibilities

• Provide administrative support to the service department.
• Verify accuracy of the customer’s bill using the dealership’s computer system and closed paid tickets.
• File all repair orders.
• Serve as a backup for the receptionist as needed.
• All other duties as assigned.

Qualifications

• High school diploma or equivalent; associate degree or relevant certification is a plus.
• Previous experience in a retail, customer service, or automotive environment preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain organized in a busy setting.
• Basic understanding of automotive services and terminology is advantageous.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.