Service Admin & Warranty Support Specialist

Hireology; Hiawatha (IA); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid holidays

Vacation days

Sick days

401k with company contribution

Health, dental, and vision insurance

Casual work environment

Company events

Supportive staff

Job summary

Dave Wright Nissan Subaru in Iowa is seeking a Service Administrator to support the service department and coordinate warranty-related activities. This entry-level role welcomes applicants without a degree and offers opportunities to grow within the dealership.

The position involves handling service calls, scheduling, warranty coordination, and collaboration with vendors and technicians. A valid driver's license and a background check are required, with a friendly, team-oriented environment and

Qualifications

• Excellent administrative, organizational, and communication skills are required.
• Valid Driver's License is required.
• Willingness to submit a background check prior to employment.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Answer service calls and schedule appointments.
• Provide administrative support to the service department.
• Assist with warranty claims when needed.
• Coordinate with vendors and manufacturers for replacement parts.
• Communicate with customers and service technicians to define warranty scope and expectations.
• Stay up to date with factory recalls, announcements, and procedures.
• Assist the Sales team with the we-owe process.
• Assist with loaner vehicles.

Skills

Administrative skills

Organizational skills

Communication skills

Customer service

Job description

Dave Wright Nissan Subaru in Iowa is seeking a Service Administrator to support the service department and coordinate warranty-related activities. This entry-level role welcomes applicants without a degree and offers opportunities to grow within the dealership.

The position involves handling service calls, scheduling, warranty coordination, and collaboration with vendors and technicians. A valid driver's license and a background check are required, with a friendly, team-oriented environment and