Front Desk & Customer Experience Specialist

Dave-Wright-Nissan-Subaru; Hiawatha (IA); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid vacation

Paid sick leave

Five day work week

401k profit sharing

Job summary

Dave Wright Nissan Subaru is seeking a Front Desk Associate in Iowa to manage the front desk, answer calls, and provide exceptional customer service. This role requires professional communication, multitasking, and collaboration with department managers to support daily operations.

The position offers health, dental, vision, and life insurance, paid holidays, vacation and sick leave, a five-day work week, and 401k profit sharing. An opportunity to grow within the dealership is emphasized.

Qualifications

• Excellent verbal and written communication skills.
• Organizational skills and ability to multitask.
• Experience using Microsoft Office suite.

Responsibilities

• Operate a switchboard telephone system, routing calls to proper departments.
• Communicate professionally with callers to minimize on-hold time.
• Provide basic information and excellent customer service to callers.
• Be friendly, professional and efficient with customers and teammates.
• Work with department managers daily.
• Perform other administrative duties including data entry.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Multitasking

Customer service

Tools

Microsoft Office

Job description

Dave Wright Nissan Subaru is seeking a Front Desk Associate in Iowa to manage the front desk, answer calls, and provide exceptional customer service. This role requires professional communication, multitasking, and collaboration with department managers to support daily operations.

The position offers health, dental, vision, and life insurance, paid holidays, vacation and sick leave, a five-day work week, and 401k profit sharing. An opportunity to grow within the dealership is emphasized.