Service Admin Assistant — Growth, Benefits & Stability

Vermeer Midwest; Aurora (IL); On-site; USD 35,817 - 44,083; Full time

Job summary

Vermeer Midwest in Aurora, IL is seeking an Administrative Assistant – Service Department to support daily service operations. You will handle invoices, warranty claims, and payments while ensuring accurate work orders and timely communications with customers and vendors.

The role requires a high school diploma or GED with 1–2 years of admin experience, strong Microsoft Office skills, and the ability to multitask in a fast-paced setting. Day shift, Monday–Friday, with overtime opportunities.

Qualifications

• High School diploma or GED; 1–2 years administrative experience preferred.
• Excellent interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities; ability to meet deadlines.
• Ability to prioritize tasks in a fast-paced environment.
• Proficient in Microsoft Office and data entry.

Responsibilities

• Review all service work orders for accuracy and completeness concerning parts, materials, and labor.
• Approve the release of equipment for customer pickup and close work orders upon completion.
• Review and process equipment and engine warranty claims.
• Perform accounting tasks including monitoring COD payments, reviewing invoices for accuracy, completing cash deposits and electronic check deposits, and reconciling the cash drawer.
• Review attendance reports for accuracy before submitting to payroll.
• Answer and route incoming phone calls for the dealership.
• Manage vendor and customer relationships.
• Assist with general DOT requirements and documentation.

Skills

Customer service

Organizational skills

Communication

Multitasking

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Vermeer Midwest in Aurora, IL is seeking an Administrative Assistant – Service Department to support daily service operations. You will handle invoices, warranty claims, and payments while ensuring accurate work orders and timely communications with customers and vendors.

The role requires a high school diploma or GED with 1–2 years of admin experience, strong Microsoft Office skills, and the ability to multitask in a fast-paced setting. Day shift, Monday–Friday, with overtime opportunities.