Service Account Manager, Building Automation

ATS Companies; Washington (District of Columbia); On-site; USD 63,000 - 108,000; Full time

Job summary

ATS Automation seeks a Service Account Manager to coordinate Support Agreement planning, scheduling, and execution across multiple customers and departments. The role includes sales assistance, parts quotes, small project management, and energy analytics involvement.

Ideal candidates bring an engineering background, strong account/project management skills, and excellent communication. The position is based in Renton with travel up to 30% and a base salary range of $62,500–$108,000.

Qualifications

• Engineering undergraduate degree or equivalent combination of education and experience.
• Building Mechanical Systems and Controls experience.
• Account management and/or project management experience.

Responsibilities

• Schedule Sales-to-Ops turnover meetings.
• Set up new agreements using company processes and internal software.
• Perform SA kick-off meetings with customers and schedule SA visits.
• Ensure execution of SA visits and facilitate quoted and time-and-material work.

Skills

Planning

Customer service

Communication

Project management

Time management

Organizational skills

Independent work

Education

Engineering undergraduate degree

Tools

Internal software

Job description

ATS Automation seeks a Service Account Manager to coordinate Support Agreement planning, scheduling, and execution across multiple customers and departments. The role includes sales assistance, parts quotes, small project management, and energy analytics involvement.

Ideal candidates bring an engineering background, strong account/project management skills, and excellent communication. The position is based in Renton with travel up to 30% and a base salary range of $62,500–$108,000.