Account Manager

Gulfstream Strategic Placements; Washington (District of Columbia); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Benefits

Résumé du poste

Gulfstream Strategic Placements is seeking a BAS Service Account Manager in the Seattle area to own and grow building automation service accounts for a controls contractor.

You will keep client buildings running efficiently, identify upgrades, and coordinate with project teams from installation through ongoing maintenance, acting as the primary client contact and trusted voice.

Strong communication and customer service skills are essential to build long-term relationships and contract growth.

Qualifications

• Experience with building automation systems and major control platforms.
• Based in the Seattle area with stable work history in the industry.
• Strong customer service and communication skills.

Responsabilités

• Manage relationships with key accounts and ensure systems meet performance goals.
• Provide expert guidance and troubleshooting on Tridium Niagara, Metasys, BACnet, and Schneider systems.
• Spot and recommend upgrades that grow each account.
• Coordinate with project teams from installation through ongoing maintenance.
• Act as the client's main contact for any concern.

Connaissances

Customer service

Communication

Account management

Relationship building

Outils

Tridium Niagara

Metasys

BACnet

Schneider systems

Description du poste

Snapshot / Role Overview

We're looking for a BAS Service Account Manager in the Seattle area to own and grow building automation service accounts for a controls contractor.

Impact

• Keep clients' buildings running efficiently and keep them coming back.
• Turn service relationships into upgrades and long-term contracts.
• Be the trusted voice clients call first.

Responsibilities

• Manage relationships with key accounts and make sure their systems hit performance goals.
• Provide expert guidance and troubleshooting on Tridium Niagara, Metasys, BACnet, and Schneider systems.
• Spot and recommend upgrades that grow each account.
• Coordinate with project teams from installation through ongoing maintenance.
• Act as the client's main contact for any concern.

Must-Haves

• Based in the Seattle area with a stable work history in the industry.
• Deep knowledge of building automation systems and major control platforms.
• Strong customer service and communication skills.

Nice-to-Haves

• Prior service sales or account growth experience.
• Technical background as a controls technician.

Compensation and Logistics

Competitive salary depending on experience, plus benefits. Based in the Seattle area.