Service Account Manager

Kirlin-Way Mechanical; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in mechanical contracting is seeking a Service Account Manager in Charlotte, NC. The role involves customer development, account management, and sales responsibilities. Candidates must be able to manage existing accounts while expanding the client base. The position requires driving and includes physical demands such as climbing and moving throughout facilities. Attractive perks include weekly pay and a profit-sharing program.

Benefits

Weekly Pay

Profit Sharing Program

401k

Paid Vacation

7 Paid Holidays

Company Phone

Years of Service Appreciation Program

Qualifications

• Responsible for customer development and CRM utilization.
• Service day-to-day sales requirements of existing accounts.

Responsibilities

• Develop qualified maintenance/service and retrofit prospects.
• Prepare itineraries and follow up on sales leads.
• Assist in the collection of delinquent accounts.

Skills

Customer Development

Account Management

Sales

Job description

Kirlin-Way Mechanical provided pay range

This range is provided by Kirlin-Way Mechanical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $90,000.00/yr

Direct message the job poster from Kirlin-Way Mechanical

Kirlin Way Mechanical is one of the nation’s largest and most experienced mechanical contractors. We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems. Kirlin Way Mechanical is at the forefront of design build/design assist, pre-construction, commissioning, building information modeling, and quality control. Kirlin Way is currently seeking a Service Account Manager to join our team!

Scope:

Responsible for customer development and utilization of the CRM platform to track the progression of proposed work. Account Management primary function is to service the day-to-day sales requirements of existing accounts, while aiming expand account base through adding more service lines and referrals.

Responsibilities:

• Continually develop qualified maintenance/service and retrofit prospects to ensure a consistent flow of business, maintain the goodwill of current sources and accounts through periodic call-backs and entertain clients as required.
• Prepare itinerary, make calls, and follow up on sales leads and opportunities; solicit information from building owners, developers, maintenance personnel, and business contacts regarding the nature of the work, budget limitations, method of qualifying, bid process, and identity of competition.
• Organize relevant technical data, brochures, and service manuals; develop or assist in the preparation of bid proposals; make sales presentations to prospective customers to qualify the company for inclusion on a select bid list or consideration as an exclusive party to the contract maintenance agreement.
• Assist in the collection of delinquent accounts; resolve customer complaints; render corrective action within the realm of authority.
• Provide clear and concise turnover details to Service Operations
• This position requires driving on company time for company related tasks. All candidates are subject to a driving background check prior to hire

Physical Requirements:

Employees in this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others. Ability to drive, move in and out of vehicles, climb ladders, traverse steps, and move throughout a facility.

Perks of the Trade:

• Weekly Pay
• Profit Sharing Program
• 401k
• Paid Vacation
• 7 Paid Holidays
• Company Phone
• Years of Service Appreciation Program

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Sales

• Industries

  Construction

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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