Customer Service Account Manager

Hubstaff blog; Las Vegas (NV); Remote; USD 60,000 - 80,000; Part time

Job summary

A leading company in the restaurant services industry is seeking a Customer Service Account Manager to work remotely. This role involves making outbound calls to independent restaurants, building relationships, and offering menu solutions. The position offers flexible hours, paid training, and uncapped incentives based on performance.

Benefits

Paid virtual training

Unlimited coaching

Flexible schedule

Guaranteed, uncapped incentives

Qualifications

• 1–2 years of B2B cold calling or phone sales experience preferred.
• 1–2 years of account management or customer service experience preferred.
• Must have a clear, neutral, or American accent.

Responsibilities

• Make outbound calls to new restaurant accounts (120+ calls per 6-hour shift).
• Build rapport and present our free menu services to restaurant owners.
• Meet and exceed performance and conversion goals.

Skills

B2B cold calling

Customer service

Self-motivated

Resilient

Basic online tools

Job description

Customer Service Account Manager full time

Are you a motivated, people-first professional with a talent for building relationships over the phone? Are you looking for a meaningful, flexible career you can do from the comfort of your home — while earning great commissions? If yes, we’d love to hear from you!

Menu-Pros is a trusted, 30+ year leader in providing high-quality free dine-in and take-out menus to restaurants across the U.S. and Canada. Our success is built on helping small businesses thrive, and as we continue to expand, we’re looking for driven individuals to help us grow our network of restaurant partners.

About the Role:

As a restaurant account manager, you’ll be reaching out to independent restaurants, building relationships with owners, and offering them our proven, no-cost menu solutions. This is an outbound sales position with pre-qualified leads, excellent training, and ongoing support to help you succeed. If you’re passionate about helping small businesses and enjoy connecting with people, this is your opportunity!

What We Offer:

• A stable company with over 30 years of success
• Work remotely from home with a flexible, part-time schedule (24 hours/week) to start
• Paid virtual training and unlimited coaching to ensure your success
• Base pay plus guaranteed, uncapped incentives
• Access to a large, open territory in the U.S. and Canada
• Warm, ongoing support — we’re committed to helping you win

Compensation:

• Base Pay: $5 USD per hour (24 hours/week)
• Monthly Incentives: $120 to $360+ (uncapped, based on performance)

Key Responsibilities:

• Make outbound calls to new restaurant accounts (120+ calls per 6-hour shift)
• Build rapport and present our free menu services to restaurant owners
• Follow up via email (using provided templates) and phone to answer questions and to sign-up accounts
• Meet and exceed performance and conversion goals

Qualifications:

• 1–2 years of B2B cold calling or phone sales experience (preferred)
• 1–2 years of account management or customer service experience (preferred)
• Previous work-from-home experience is a plus
• Must have a clear, neutral, or American accent
• Self-motivated, resilient, and able to maintain energy and enthusiasm on calls
• Comfortable using basic online tools (email, CRM, scripts)

Ready to Apply?

If this role excites you and you’re ready to make a difference while earning from home, we want to hear from you!

Once we receive your application, we’ll send you a short script. Please record yourself reading it — this will serve as your pre-screening step.

Note: Applicants who do not submit a pitch recording will not be considered for an interview.

Thank you and best of luck — we look forward to welcoming the next member of our growing team!