Service Account Lead – Building Automation & HVAC

Bosch Building Technologies; Poway (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Vision coverage

Flexible Spending Accounts

401K with company match

Life/AD&D/LTD

Paid vacation/sick/holidays

Employee Assistance Program

Pet Insurance

Job summary

Bosch Building Technologies in Poway, CA is seeking a Service Account Specialist to coordinate service activities, manage schedules, and oversee service agreements and retrofit work. The role supports service sales, maintains customer relationships, and leads project execution with focus on productivity and timely delivery.

Qualified candidates will have 5+ years in HVAC controls/building automation, strong communication, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent required.
• Minimum of 5+ years of experience in HVAC controls, building automation systems, electronics, special systems, field service, construction technology, or related technical field.
• Equivalent experience through military service, apprenticeship, or on-the-job training may be considered.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Minimum of 5+ years troubleshooting and configuring computer hardware, software, or network-related issues.
• Strong verbal and written communication skills with customers, coworkers, and management.

Responsibilities

• Coordinates scheduling with the Service Coordinator for service agreements and emergencies.
• Manages service retrofit projects and time-and-material work orders.
• Provides leadership for TSA, T&M, and retrofit projects and ensures timely communication.
• Supports service sales efforts to generate additional work and TSA renewals.
• Ensures accurate labor estimates and coordination with Material Coordinator and Subcontractors.

Skills

HVAC controls

Building automation

Customer service

Project coordination

MS Office

Education

High school diploma or equivalent

Associate's degree in HVAC/Building Automation or related

Bachelor's degree in Electrical/Mechanical Engineering or Construction Management

Job description

Bosch Building Technologies in Poway, CA is seeking a Service Account Specialist to coordinate service activities, manage schedules, and oversee service agreements and retrofit work. The role supports service sales, maintains customer relationships, and leads project execution with focus on productivity and timely delivery.

Qualified candidates will have 5+ years in HVAC controls/building automation, strong communication, and proficiency with MS Office.