ServerBarista for FRSH By Aroma 360

Aroma360; Miami (FL); On-site; USD 30,000 - 60,000; Full time

Job summary

Aroma360 in Miami is seeking a Server for the Hotel Collection Wine Bar to deliver refined service in a luxury setting, blending sushi-focused dining with a premium wine program. The role emphasizes guest engagement, upselling, and seamless coordination with the sushi kitchen and front-of-house.

Ideal candidates have 2+ years sales experience and luxury hospitality background, and must be able to work evenings and weekends.

Qualifications

• Minimum 2 years of sales experience with lead generation and upsell.
• Experience in luxury hospitality.

Responsibilities

• Greet guests and provide exceptional service.
• Take orders accurately for food and drinks.
• Explain menu items, including sushi, and help guests decide.
• Deliver food and drinks promptly to tables.
• Communicate with kitchen to accommodate requests.
• Process payments using various methods.
• Read menus and safety documents as required.
• Maintain station and table settings.
• Stay energetic, organized, and handle busy periods.
• Work evenings, late nights, and weekends as needed.

Skills

Sales experience

Luxury hospitality

Job description

OVERVIEW

We are crafting an unparalleled dining and lounge experience in the heart of Miami. Our meticulously curated multi-functional space will feature a world-class Omakase concept, a state-of-the-art listening lounge, and retail displays featuring products from our existing luxury lifestyle brand. Our culinary program will be overseen by award-winning Chef Bee of Naiyara, Oishi Thai, and many more. Chef Bee is a renowned figure in Miami, as his restaurants are known for having some of the most exclusive, hardest-to-obtain seats. Our projected opening is mid-December 2024.

JOB POSITION TITLE

SERVER, Hotel Collection Wine Bar

QUALIFICATIONS

• At least two years of sales experience and proven track record in using inside sales methods to generate leads and upsell


• Previous experience in luxury hospitality

REQUIREMENTS

• Excellent customer service and people skills required


• High energy and stamina are required


• Ability to stay calm and work efficiently under pressure


• Ability to prioritize job duties and manage time effectively


• Strong verbal communication skills required


• Willingness to work evenings, late nights, and weekends as required


• Ability to read menus, safety documents, etc.


• Accurately taking orders for food and drinks, and communicating menu items to customers


• Promptly delivering food and drinks to tables


• Communicating with the kitchen to help process orders and accommodate special requests


• Processing payments accurately and quickly using a variety of payment methods


• Setting tables with glasses, tableware, condiments, napkins.


• Greet guests, make an experience, and provide exceptional service.


• Explain the menu, including sushi and Japanese cuisine, and help guests choose


• Serve food and drinks, and ensure the serving station is stocked


• Understand the technical relationship between the sushi chef and dining room, and be accountable for all technical aspects of service


• Anticipate guest needs and communicate them to the team


• Always maintain a positive attitude


• Have good communication skills and work well with the entire staff


• Be organized and great at prioritizing


• Ability to quickly immerse yourself in the details of the new product


• Excellent communication skills and interpersonal skills to engage potential customers, listen, build rapport, assess customer needs, and quickly adjust a pitch to changing dynamics of the interaction


• Good time management skills