Beverage Supervisor | Panorama on Seven

Marriott-International; Buffalo (NY); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Marriott discounts

Complimentary hotel nights

Complimentary meal per shift

Transit on bus/metro routes

Job summary

Marriott-International in Buffalo, NY, is seeking a Bar Supervisor/Bartender to lead beverage operations, innovate cocktails and manage inventory and costs. You will help develop menus, train staff, and ensure exceptional guest experiences.

The role requires full-time availability with a flexible schedule, strong leadership, and knowledge of food and beverage safety. The position emphasizes guest satisfaction and team development in a busy hotel bar environment.

Qualifications

• Extensive leadership experience in fast-paced hotel/restaurant settings.
• Valid Serving It Right and Food Safe certificates; mixology/bartending experience preferred.
• Excellent command of English; Spanish skills are a plus.
• Strong leadership, problem solving, customer service and sales skills.
• Knowledge of products and ability to advise guests.
• Experience with POS, OpenTable, and inventory management.

Responsibilities

• Lead the overall bar operations by innovating beverage programs, including cocktails, wine, mocktails, flights, events, procurement, supplier connections, inventory & recipe management.
• Be available to work full time on a flexible schedule based on operational needs.
• Control labor and operating expenses through scheduling, purchasing decisions, and inventory control.
• Provide exemplary leadership and engage both staff and guests.
• Manage beverage costs and operating expenses while focusing on guest satisfaction and budgets.
• Support floor operations as needed and ensure high beverage quality and service.

Skills

Leadership

Problem solving

Decision making

Customer service

Sales skills

Communication

Bilingual English/Spanish

Education

Serving It Right

Food Safe certificate

Mixology certificate

Tools

POS terminals

OpenTable

Debit payment system

Job description

Pay: $15 per hour, plus tips

Benefits:

• Health insurance / 401k
• Paid time off
• 8 Paid holidays
• Marriott Hotel Discounts at any Marriott property in the world!
• 2 Complimentary night hotel stays per year at any Shaner Hotel property
• 1 Complimentary meal per shift worked
• Located on bus and metro routes.

Job Type: Full-time

Work Location: In person

Description:

• Lead the overall bar operations by innovating the Beverage programs including but not limited to: Cocktail, Wine, Mocktail List, Whisky & Cognac Flight Tastings, Events, procurement, supplier connections, inventory & recipe management.

• Be available to work full time on a flexible schedule based on operational needs. For example: the schedule may consist of approx. 4 days working as a Bar Supervisor/ Bartender & 1 days dedicated to innovation, creativity, menu development & related projects.

• Control labor and operating expenses through effective scheduling, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize quality of service.

• Being an exemplary leader ensuring progressive employee and guest engagement

• Manage beverage cost and operating expenses; monitor and strive for the guest satisfaction & annual budget

• Supporting the floor ops. as and when required

• Ensure guests receive the highest level of beverage quality and service

• Develop & maintain relationships with guests and regional industry associates

• Lay out goals and develop strategies to accomplish said goals

• Select, train, evaluate, lead, motivate, coach, discipline, retain and develop the bar team to ensure that core standards are met

Responsibilities:

Responsible for the supervising of all aspects of the Restaurant Bar functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

• Working in collaboration with the team members ensuring that the bar operates in accordance with the established operational procedures
• Preparing & sharing Lessons Learned for each event and bar program
• Assistance in the draft preparation and review of Bar operating budgets ensuring the achievement of financial, quality and service goals
• Overseeing all Bar team members activities from arrival to departure including recruiting, training, retention & development in accordance with the established standards and assigned tasks
• Monitoring the physical outlet and storage areas including FF&E, inventory, cleaning, and repair schedules
• Interacting directly with guests, providing an exceptional hospitality experience
• Maintaining a composed and professional demeanor while providing exemplary leadership and department representation
• Being aware of the menu items, menu and operational changes and communicating the information as applicable
• Protecting the organization, guests, leaders and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
• Ensuring that all property, furnishings, equipment, and supplies are used according to proper instructions and intended use
• All duties as assigned by the F&B Operations Manager and Director in line with the common goals of the bar/ beverage front

• Greetcustomers,takedrink/foodorders,create/servealcoholicandnon-alcoholicbeveragesincludingcocktailsandbeer.

• Adheretoalllocaland nationalliquorlawsas wellasestablishedcompany,hotel,and brandprocedures.

• Alwaysmaintaina cooperative and harmonious working climate to promote maximum morale, productivity, and efficiency.

• Assistin closing of restaurant/ bar and associate nightly reports and paperwork as directed by the management.

• Perform otherduties,specialassignmentsandprojectsasrequestedbythe management

• Attendandassistinmeetings/trainingasrequiredbythe management.

Qualifications:

• Have extensive experience as a Leader within similar environment including restaurant, hotel, catering or other fast paced high-end establishments
• Have Valid Serving It Right and Food Safe certificates. Certificate in mixology &/ or hands on Bartending experience is a must
• Have an excellent command of both spoken and written English. Knowledge of a Spanish will be considered an asset
• Have solid leadership, problem solving, decision making, customer service, communication, and sales skills
• Have detailed product knowledge and effectively handle all guests and team members inquiries including food and beverage suggestions, dietary food sensitivity or allergy requirements
• Accurately operate POS terminals, Debit payment system, Open Table and other operations related computerized or electronic systems
• Be able to count inventory, find discrepancies, assess sales mix, ordering, create & manage recipes & staff trainings
• Oversee the proper use of products to eliminate waste and spillage
• Have strong business acumen, cost management, attention to detail and be able to multitask effectively
• Have detailed knowledge of the surrounding areas including local amenities, services, and attractions
• Be able to stand for extended periods of time, reach, bend and stop repeatedly and frequently lift and carry up to 44 pounds