Server - Tavola (Full-Time)

Sea Island Company; Sea Island (GA); On-site; USD 17,000 - 28,000; Full time

Job summary

Sea Island Company in Sea Island, GA is seeking a Server who creates an atmosphere of anticipatory service, attending to guests with warmth and upholding Sea Island's standards of hospitality in every interaction.

You will serve food and beverages, monitor guest satisfaction, coordinate with the team, and maintain knowledge of menu items, preparation methods, timings, ingredients, and table settings to ensure a flawless dining experience.

Qualifications

• Knowledge of food and beverage service standards.
• Ability to greet guests warmly and manage table presentations.
• Collaborate with kitchen and service teams to ensure smooth service.
• Maintain current knowledge of menu items, ingredients, and prices.
• Willing to train new team members when needed.

Responsibilities

• Serve food and beverages and clear courses following prescribed procedures.
• Monitor diners' satisfaction and anticipate needs proactively.
• Reset or rearrange tables as needed and prepare stations for service.
• Maintain knowledge of menus, ingredients, and appropriate glassware.
• Communicate with the team to deliver timely service and address issues.

Skills

Food & beverage service

Guest greeting

Team collaboration

Menu knowledge

Training teammates

Job description

As a Server at Sea Island, you create and maintain an atmosphere of anticipatory service, ensuring an exceptional experience for all members and guests. You are a gracious ambassador for Sea Island with every interaction. You are friendly and attentive as you live and share your passion for genuine hospitality in your commitment to enriching lives.

Your primary responsibilities include serving food and beverage items and clearing courses according to prescribed procedures, monitoring diners' satisfaction frequently and anticipating needs without requiring direction, and resetting or moving/rearranging tables as needed. You prepare your station for service prior to guest arrival, to include supplying side stands, and setting and inspection of all tables for cleanliness and correctness of settings. You maintain complete and current knowledge of menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation, and prices, as well as knowledge of glassware appropriate for each beverage, dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, prices, and dress code.

You communicate effectively, greeting our regular guests and members by name and answering any questions guests may have about Sea Island or the area. You work closely with Server Assistants, Kitchen Expeditor, Chefs, and the Supervisor/Manager on duty to deliver food in a timely fashion and execute a smooth and seamless service flow. Additionally, you may be called upon to assist in training new team members when necessary.

Job Essentials

• Consistently follow your team’s processes and procedures, including standards for quality, timing, payment processing, attendance, and appearance.
• Follow all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets.
• Thoroughly check work and public areas for tidiness and any general maintenance items and ensure all are corrected or reported immediately.
• Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members.
• Help resolve service issues in a timely and positive way, following up as needed.
• Willing and timely execution of other duties as delegated by leadership.