Expeditor - Room Service (Full-Time) Starting at $10.00/hr, plus tips

Sea Island Company; Sea Island (GA); On-site; USD 34,000 - 52,000; Full time

Job summary

Sea Island Company is seeking an Expeditor to help deliver extraordinary guest experiences through seamless kitchen-to-table coordination. You will be a gracious ambassador, ensuring hospitality and anticipation in every interaction.

You will liaise between the kitchen and front-of-house, transport plates efficiently, maintain station cleanliness, and assist in training team members as needed, all while upholding Sea Island's high service standards.

Qualifications

• Excellent communication and guest service skills.
• Ability to work in fast-paced dining environments.
• Knowledge of Sea Island properties and offerings is a plus.

Responsibilities

• Coordinate with kitchen and front-of-house to ensure smooth service.
• Transport plates efficiently and present them properly.
• Maintain cleanliness and restock service areas.
• Assist in training new team members when needed.

Skills

Communication

Teamwork

Hospitality

Attention to detail

Job description

As an Expeditor at Sea Island, you deliver extraordinary guest experiences. You are a gracious ambassador for Sea Island with every interaction.

You create and maintain an atmosphere of anticipatory service, ensuring an exceptional experience for all members and guests. You are friendly and attentive, ensuring service that always meets our high standards. You live and share your passion for genuine hospitality in your commitment to enriching lives.

You serve as a crucial communication link between the kitchen and front of the house staff. You communicate continually and effectively about guest requests and needs with Food Servers, Server Assistants, Chefs, and the Supervisor/Manager on duty in order to execute a smooth and seamless service flow.

You are responsible for the efficient and timely transportation of plates to the dining room. This includes proper plate presentation in the kitchen, polishing all plates for service, correct positioning of plates, and ensuring garnish guidelines are met. You will maintain a breakdown station from set-up throughout the shift, assisting the kitchen and service staff with side work as needed. Your responsibilities also include clearing and resetting tables, restocking the service areas and beverage station, and maintaining cleanliness of counters, sinks, utensils, shelves and storeroom areas. Additionally, you may be called upon to relocate and/or arrange restaurant furnishings and equipment and assist in training of new team members when necessary.

Job Essentials

• Consistently follow your team's processes and procedures, including standards for quality, timing, attendance, and appearance.
• Follow all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets.
• Thoroughly check work and public areas for tidiness and any general maintenance items and ensure all are corrected or reported immediately.
• Maintain knowledge of Sea Island's properties, services, and offerings, and enthusiastically share this information with guests and members.
• Help resolve service issues in a timely and positive way, following up as needed.
• Willing and timely execution of other duties as delegated by leadership.