Expeditor - Oak Room (Full-Time)

Sea Island Company; Saint Simons Island (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Sea Island Company on Saint Simons Island, GA is seeking an Expeditor to ensure efficient dining room flow and guest experiences. You will act as a liaison between kitchen and front-of-house, coordinating guest requests with servers, chefs, and the Supervisor on duty to deliver exceptional service.

You will manage plate transport, plate presentation, and station upkeep, while assisting in training and occasionally rearranging service area furnishings to support peak hours.

Qualifications

• Experience in fine dining or similar service role.
• ServSafe Certification or ability to obtain certification upon hire.
• Aptitude and ability to use a restaurant POS system successfully and accurately.
• Safety mindset; knowledge of chemicals used in commercial kitchens/dining.
• Physical strength and stamina to perform a food service role, including lifting 50+ pounds.

Responsibilities

• Deliver plates to the dining room in a timely, accurate manner.
• Maintain a breakdown station from setup through shift, assist kitchen and service staff.
• Clear and reset tables; restock service areas and beverage station; maintain cleanliness of counters and storeroom areas.
• Relocate and arrange restaurant furnishings and equipment; assist in training new team members when necessary.

Skills

Guest service

English communication

Physical stamina

Team collaboration

Safety awareness

Education

ServSafe Certification

Tools

POS system

Job description

As an Expeditor at Sea Island, you deliver extraordinary guest experiences. You are a gracious ambassador for Sea Island with every interaction. You create and maintain an atmosphere of anticipatory service, ensuring an exceptional experience for all members and guests. You are friendly and attentive, ensuring service that always meets our high standards. You live and share your passion for genuine hospitality in your commitment to enriching lives.

You serve as a crucial communication link between the kitchen and front of the house staff. You communicate continually and effectively about guest requests and needs with Food Servers, Server Assistants, Chefs, and the Supervisor/Manager on duty in order to execute a smooth and seamless service flow.

You are responsible for the efficient and timely transportation of plates to the dining room. This includes proper plate presentation in the kitchen, polishing all plates for service, correct positioning of plates, and ensuring garnish guidelines are met. You will maintain a breakdown station from set-up throughout the shift, assisting the kitchen and service staff with side work as needed. Your responsibilities also include clearing and resetting tables, restocking the service areas and beverage station, and maintaining cleanliness of counters, sinks, utensils, shelves and storeroom areas. Additionally, you may be called upon to relocate and/or arrange restaurant furnishings and equipment and assist in training of new team members when necessary.

Job Requirements

• Previous service experience in a similar role or in fine dining is ideal
• Must be at least 18 years of age (Georgia law requires that one must be over the age of 18 to dispense or serve alcoholic beverages)
• Current ServSafe Certification (food handling and alcohol service) or ability to obtain certification upon hire
• Aptitude and ability to use a restaurant Point of Sale (POS) system successfully and accurately
• Safety mindset; knowledge of chemicals used in commercial kitchens/dining
• Physical strength and stamina to perform a food service role, maintain ongoing, prolonged physical activity throughout a scheduled day to include lifting 50+ pounds, working in a resort environment, comfort with noise levels, electrical, chemical, and fume hazards with or without a reasonable accommodation
• Ability to kneel, crouch, squat, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods
• Timeliness and flexibility – you agree to work a flexible schedule. We work at peak business hours, which for us includes weekends, early mornings, evenings, and holidays
• Proficient communication skills in English, both written and verbal