Server Support

Tupelo Honey Cafe; Pittsburgh (Allegheny County); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Health care

Wellness reimbursement

Tuition reimbursement

Paid Time Off

Life Insurance

Dental Insurance

Disability Insurance

Career advancement

Job summary

Tupelo Honey Cafe in Pittsburgh, PA invites you to grow your hospitality career in a team‑driven environment. You’ll deliver warm service, assist servers, keep dining areas spotless, and help create a welcoming atmosphere for every guest.

We offer a range of benefits including health care, wellness and tuition reimbursements, paid time off, life/dental/disability options, and opportunities for advancement in a fast‑growth company.

Qualifications

• Previous restaurant experience preferred, but not required.
• Must be 16 years of age or older.
• Be able to communicate and understand the predominant language(s) of our guests.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift and easily maneuver plates of food, glass racks and ice buckets frequently weighing up to 40 pounds.
• Be able to function at an exceptional standard in a high volume environment.

Responsibilities

• Treat all guests as valued.
• Execute all directives from management throughout shift.
• Own the requirement of a clean and efficient dining area, including: bringing food to tables, cleaning tables, assisting servers with guest inquiries and taking/preparing drink orders.
• Create a warm and welcoming gathering environment that is clean and comfortable for our guests, including: clean waiting areas, clean restroom facilities, clean expo stations, clean and well‑maintained floors, and clean exterior and patio areas.
• A cultural champion capable of building morale and teamwork, willing to do all tasks as designed by manager on duty.
• Drive standards and works to ensure each shift is efficient and focused on creating the ultimate guest experience.
• Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop. Communicate with other employees while resetting tables in order to keep seating new tables quickly and efficiently.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Deliver food as needed throughout the shift.
• Keep beer, wine, liquor and beverages stocked during and after service.
• Thank guests as they are leaving.

Job description

Are you looking for an opportunity and growth in your hospitality career? Look no further!

Here at Tupelo Honey, we believe "The happiest bees make the best honey" and we are ready to hire team members with a passion to serve our community and foster the brand we love so much.

We feel passionate about offering a diverse array of benefits to meet our team members’ needs throughout every age and stage of employment.

HONEY POT BENEFITS

• Industry-leading employee and family health care offerings
• Wellness and Tuition Reimbursements
• Accrual of Paid Time Off
• Life, Dental, and Disability benefit options
• Fast-growth company with advancement opportunities

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES

• Treat all guests as valued.
• Execute all directives from management throughout shift.
• Own the requirement of a clean and efficient dining area, including: bringing food to tables, cleaning tables, assisting servers with guest inquiries and taking/preparing drink orders.
• Create a warm and welcoming gathering environment that is clean and comfortable for our guests, including: clean waiting areas, clean restroom facilities, clean expo stations, clean and well‑maintained floors, and clean exterior and patio areas.
• A cultural champion capable of building morale and teamwork, willing to do all tasks as designed by manager on duty.
• Drive standards and works to ensure each shift is efficient and focused on creating the ultimate guest experience.
• Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop. Communicate with other employees while resetting tables in order to keep seating new tables quickly and efficiently.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Deliver food as needed throughout the shift.
• Keep beer, wine, liquor and beverages stocked during and after service.
• Thank guests as they are leaving.

QUALIFICATIONS

• Previous restaurant experience preferred, but not required.
• Must be 16 years of age or older.
• Be able to communicate and understand the predominant language(s) of our guests.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift and easily maneuver plates of food, glass racks and ice buckets frequently weighing up to 40 pounds.
• Be able to function at an exceptional standard in a high volume environment.

REQUIREMENTS

• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.
• Must be able to communicate clearly with managers, kitchen and dining room personnel.
• Must have schedule flexibility to cover all meal periods as needed.
• Must be able to move and process information quickly.