Server - Room Service - Hilton Sedona Resort at Bell Rock

Hilton Sedona Resort at Bell Rock; Sedona (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Service Server to join their team. In this role, you will be responsible for delivering and serving food and beverage items to guests, ensuring outstanding service and contributing to the hotel's success. If you have a passion for hospitality and enjoy working in a dynamic environment, this position offers a fantastic opportunity to make a difference in guests' experiences while being part of a supportive team.

Qualifications

• Passion for delivering exceptional guest experiences.
• Ability to adapt and respond to guest requests promptly.

Responsibilities

• Set up room service trays and tables for incoming orders.
• Serve meals and respond to guest requests professionally.

Skills

Exceptional guest service

Order taking

Food and beverage service

Adaptability

Job description

Server - Room Service - Hilton Sedona Resort at Bell Rock

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Job Overview

A Room Service Server is responsible for delivering and serving food and beverage items to guests promptly, courteously, and efficiently, ensuring outstanding guest service and contributing to the hotel's profitability.

Responsibilities

• Set up room service trays and tables for incoming orders
• Retrieve checks, set tables, and deliver food and beverages from the kitchen and bar to guest rooms and meeting rooms
• Serve meals, collect trays, and respond to guest requests professionally and promptly
• Present checks and process payments
• Perform order-taking duties and answer room service calls as needed
• Serve alcoholic and non-alcoholic beverages in compliance with regulations

Qualifications and Values

Hilton values demonstrate through:

• Hospitality: Passion for delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in industry and community
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions
• Now: Operating with urgency and discipline

Additional attributes include:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Work Environment

Hilton is a global leader in hospitality, offering luxurious and mid-priced accommodations worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," driven by our dedicated team members.

Details

• Location: Hilton Sedona Resort
• Schedule: Full-time
• Brand: Hilton Hotels & Resorts
• Job Function: Management and Manufacturing
• Industry: Hospitality