Server POC

ViziRecruiter,LLC.; Smyrna (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

ViziRecruiter, LLC. is seeking a Server POC/Customer Service Specialist for an on-site role in Smyrna, Georgia. The ideal candidate will handle data entry, manage client communications, and perform back-office functions in a legal setting. Responsibilities include data management, document preparation, and maintaining professionalism with clients. Prior experience in customer service and data entry is essential for this role. The position offers an opportunity to work in a dynamic environment while interacting consistently with clients and coworkers.

Qualifications

• Previous experience in customer service, data entry, or other related fields.
• Excellent typing skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Enter variety of data using current technology.
• Prepare and sort documents for data entry.
• Create and maintain logs for tracking purposes.
• Provide effective communication with clients, vendors, and coworkers.

Skills

Customer service experience

Data entry skills

Excellent typing skills

Organizational skills

Job description

Introduction

We are seeking to add a Server POC/Customer Service Specialist - On Site to our team. Candidate will provide general back office functions commonly found in a legal setting—typing, emails, data entry, database and web-based navigation.

Responsibilities

• Enter variety of data using current technology
• Prepare and sort documents for data entry
• Create and maintain logs for tracking purposes
• Review and enter data updates in the systems
• Review discrepancies in data received
• Provide effective communication daily with clients, vendors and co-workers in a professional, courteous manner in person, telephonically or via email.
• Perform other duties as required (i.e., printing and scanning documents, proofing documents, etc.)
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Serve as back up in a team member’s absence and assist other teams when required.

Requirements

• Previous experience in customer service, data entry or other related fields
• Excellent typing skills
• Strong organizational skills
• Deadline and detail-oriented

Physical Demands & Work Environment

Physical Demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.