Process Specialist

ViziRecruiter,LLC.; Oklahoma City (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

ViziRecruiter,LLC. in Oklahoma City is seeking a detail-oriented Data Entry Specialist responsible for accurate data entry and record keeping in a professional office environment. Candidates should possess strong communication skills, organizational abilities, and at least 2 years of office or customer service experience.

This role involves maintaining client relationships, inputting case statuses, and ensuring compliance with legal document handling. A high school diploma is required, along with proficiency in Microsoft Office applications and typing skills.

Qualifications

• Minimum 2 years of office and/or customer service experience.
• Proven ability to manage multiple priorities.
• Intermediate proficiency in Microsoft Office applications preferred.

Responsibilities

• Maintain high level of professionalism with clients.
• Input & update case statuses in proprietary system.
• Follow up with process servers for status via phone and email.

Skills

Communication Skills

Organizational Skills

Microsoft Office

Typing Skills

Education

High school diploma or equivalent

Job description

Introduction

Are you tired of the working "normal" jobs?

Would you like to learn a new skill?

Are you ready to collaborate with industry experts in the field and make a difference?

If you answered yes to any of these, your future may lie below.

Overview

Responsible for accurate data entry, file maintenance, and record keeping to ensure assuring the timely receipt and processing of legal documents in a team production environment.

8:30-5:30 M-F

Responsibilities

• Maintain high level of professionalism with clients and establish a positive rapport with every caller.
• Input & update case statuses in proprietary system and establish work priorities by pulling electronic reports for clients.
• Follow up with process servers for status via phone and email to push for quick resolution.
• Apply client and county specific requirements to daily work production and become familiar with rules of Civil Procedure.
• Provide daily communication with clients, vendors, and co-workers.
• Prepare and sort documents for data entry.
• Reroute & track documents, open mail, and review new case data.
• Meet or exceed key performance indicators regarding timeliness of case status, case notes, and obtaining status to move cases to next phase of service.
• Expedite resolution of errors made by Process Servers on submitted affidavits.
• Create and maintain logs for tracking purposes.
• Punctual and regular attendance.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent required
• Minimum 2 years of office and/or customer service experience
• Strong written and verbal communication skills
• Proven ability to manage multiple priorities and maintain strong organizational skills
• Intermediate proficiency in Microsoft Office applications preferred
• Proficient typing skills (30 wpm)
• Experience with office machine operations
• Familiarity with legal documents preferred
• Ability to multi-task and maintain organization

Work Environment

Professional office work environment. Occasionally required to sit for long hours, walk, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear.

Physical Demand

Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be provided to individuals with disabilities to perform the essential functions of the job.