Server - Part time

Hotel Greystone; Miami Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Hotel Greystone is seeking a Server to deliver memorable dining experiences through attentive service, product knowledge, and genuine hospitality. You will engage guests with personalized service from greeting to payment, while upselling premium offerings and maintaining accuracy and timing.

Responsibilities include guiding guests through menu and beverage selections, communicating with the kitchen and bar, handling payments with integrity, resolving issues gracefully, and ensuring guest

Qualifications

• Excellent guest service and communication skills.
• Ability to anticipate guest needs and handle dietary restrictions with professionalism.
• Strong knowledge of food and beverage offerings and pairings.
• Attention to detail and ability to enter orders accurately.
• Cash handling experience and basic math proficiency.
• Effective problem-solving and conflict resolution abilities.

Responsibilities

• Provide personalized, professional service from greeting to payment.
• Guide guests through menu and beverage selections and upsell premium offerings.
• Enter orders accurately and communicate with kitchen and bar teams for flawless execution.
• Maintain high standards of timing, presentation, and overall service quality.
• Handle payments and ensure guest checks are accurate and closed properly.
• Resolve guest concerns promptly while maintaining a positive demeanor.

Job description

As a Server, you are responsible for creating memorable dining experiences through attentive service, product knowledge, and genuine hospitality.

Guest Experience: Provide personalized, professional service while anticipating guest wants, needs, dietary restrictions, and allergies throughout the dining experience.

Menu & Beverage Knowledge: Confidently guide guests through food, wine, spirits, sake, and cocktail selections while making thoughtful recommendations and upselling premium offerings.

Order Accuracy: Enter orders accurately and communicate effectively with the culinary and bar teams to ensure exceptional execution.

Service Excellence: Maintain high standards of timing, presentation, and attention to detail from greeting through payment.

Financial Integrity: Follow proper cash handling procedures, accurately process payments, and ensure all guest checks are presented and closed according to company standards.

Problem Resolution: Resolve guest concerns promptly while maintaining a positive, professional demeanor and ensuring complete guest satisfaction.