Server

B Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health benefits

401(k) with company match

PTO and holidays

Professional development

Employee discounts

Wellness programs

Flexible scheduling

Job summary

Performance Hospitality Management (PHM) is seeking a server to deliver polished, friendly dining experiences from greeting to farewell. You will guide guests through menus, take accurate orders, coordinate with kitchen/bar, and manage payments while upholding service standards.

The role emphasizes upselling, allergen/safety awareness, and teamwork in a fast-paced environment; prior restaurant experience is preferred and certifications such as Food Handler or ServSafe are a plus.

Qualifications

• 1+ year serving experience preferred, high-volume or hotel/ upscale casual a plus.
• Confident menu/wine/beer/cocktail knowledge or ability to learn quickly.
• POS proficiency; clear, courteous communication and professional demeanor.

Responsibilities

• Greet tables, present menus, describe specials and answer ingredient/allergen questions.
• Recommend pairings and upsell thoughtfully (apps, sides, desserts, beverages).
• Take accurate orders, input in POS with modifiers and seat numbers; verify before delivery.
• Serve to standard; monitor quality and ticket times; coordinate with expo, kitchen and bar.
• Present checks, process payments, comps/voids, discounts; manage split checks and gratuity.
• Maintain clean, organized sections; follow opening/closing and side-work checklists.

Skills

Guest relations

Upselling

Communication

Multitasking

Tools

POS system

Cash handling procedures

Job description

The Server delivers a polished, friendly dining experience from greeting to farewell. You’ll guide guests through menus, take accurate orders, coordinate with kitchen/bar, and manage payments—maintaining pace, presentation, and service standards throughout.Key ResponsibilitiesGuest Service & SalesGreet tables, present menus, describe specials, and answer ingredient/allergen questions.Recommend pairings and upsell thoughtfully (apps, sides, desserts, beverages).Anticipate needs, time courses, and handle service recovery with professionalism.Order & Delivery AccuracyEnter orders in POS with correct modifiers and seat numbers; verify before delivery.Serve food and beverages to standard; monitor quality and ticket times; coordinate with expo, kitchen, and bar.Check HandlingPresent checks promptly; process payments, comps/voids, and discounts per policy; manage split checks and gratuity rules; balance cash bank.Standards & CleanlinessMaintain clean, organized sections and side stations; follow opening/closing and side-work checklists.Comply with food safety/sanitation (handwashing, temps, cross-contamination prevention) and responsible alcohol service.Teamwork & CommunicationSupport hosts, runners, bussers, and bartenders; assist with large parties and events.Communicate guest feedback/allergens to BOH; relay out-of-stock items and timing to guests.ComplianceFollow company policies (PCI, ID verification, alcohol service, cash handling) and local/state regulations.Benefits We Offer:Competitive Salary: A comprehensive and competitive compensation package.Performance Bonuses: Based on company and individual performance.Health Benefits: Full medical, dental, and vision coverage.Retirement Savings: 401(k) plan with company match to help secure your financial future.Paid Time Off (PTO): Generous vacation, sick leave, and paid holidays to promote work-life balance.Professional Development: Opportunities for career advancement, mentorship, and ongoing learning.Employee Discounts: Discounts on hotel stays and services across PHM properties.Wellness Programs: Access to health and wellness initiatives to support a balanced lifestyle.Flexible Work Environment: Options for flexible scheduling and work arrangements to promote work-life balance.Performance Hospitality Management (PHM) is an Equal Opportunity Employer (EEO):PHM is committed to diversity, equity, and inclusion in the workplace. We provide equal employment opportunities to all qualified individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or age. We embrace diversity and are committed to creating an inclusive environment for all employees.1+ year serving experience preferred (high-volume/hotel or upscale casual a plus); will train strong customer-service candidates.Confident menu/wine/beer/cocktail knowledge (or ability to learn quickly); accurate order entry and multitasking skills.POS proficiency; clear, courteous communication and professional demeanor.Certifications: Food Handler and TIPS/ServSafe Alcohol preferred (or within 30 days).Flexible availability (nights/weekends/holidays); reliable and punctual.Physical RequirementsStand/walk for entire shift; frequent bending, reaching, carrying trays.Lift/push/pull up to 30–40 lbs (trays, racks, supplies).Work in a fast-paced environment and around cleaning/sanitizing chemicals (PPE provided).