Busser - Michael Jordan's Steak House

Michael Jordan; Mohegan (CT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Generous Paid Vacation

Paid Sick Leave

Premium holiday pay

Dining Discount

Family Meal

Medical, Dental and Vision insurances

Telehealth and EAP programs

Short-Term Disability and other cover

Naturalization Exam Reimbursement

Referral Program Bonus

Pre-tax Commuter Benefits

Job summary

Michael Jordan's Restaurants in Mohegan Sun, CT, is seeking a Busser to support servers and ensure a smooth dining flow. You will clear and reset tables, replenish beverages, and assist with food service to create a memorable guest experience.

Requirements include at least 18 years old, a high school diploma or equivalent, 1–2 years of experience, and basic computer skills. The role offers multiple benefits and requires standing and walking for extended periods.

Qualifications

• Friendly, gracious service to guests.
• Professional demeanor in high-stress situations.
• Ability to stand and walk for long periods.

Responsibilities

• Provide friendly, gracious, and responsive service to create a memorable dining experience for guests.
• Clear dishes from tables as appropriate.
• Watch tables and refill water and drinks as needed.
• Clean and reset tables and transport dirty dishes to the dish room.
• Pull and arrange tables and chairs for guests when necessary.
• Deliver food and items ordered to tables promptly and neatly.
• Check orders for special instructions before delivering.
• Maintain clean, organized workstations and follow cleaning tasks.
• Support servers in other duties as needed.
• May train new bussers under GM guidance.

Skills

Customer service

Communication

Teamwork

Professional demeanor

Multitasking

Education

High school diploma or equivalent

Job description

Description

Michael Jordan's Restaurants are a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, Michael Jordan's Steak House, MJ23 Sports Bar & Grill, and Sol Toro are a collection of elevated food, thoughtful beverages, and Heartfelt Hospitality.

Busser Responsibilities

• Provide friendly, gracious, and responsive service to create a memorable dining experience for guests
• Clear dishes from a table as is appropriate
• Carefully watch tables and fill water glasses and other drinks as appropriate
• Clean and reset tables and transport dirty dishes to dish room
• Pull and arrange tables and chairs for guests when necessary
• Promptly deliver food and items ordered by guests without delay and in a highly presentable manner according to table and position number
• Check each order for any special instructions and/or restrictions before delivering order to the table
• Be fully aware of service flow in dining area
• Maintain clean and organized workstations by completing assigned pre-shift, post-shift, daily, weekly, and monthly cleaning tasks in accordance with established restaurant procedures
• Support servers in other duties as needed
• With the guidance of GM, you may be asked to train new bussers

The preceding reflects management’s definition of essential functions for the Busser position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Busser Benefits

• Generous Paid Vacation (earn immediately, up to 40 hours in your first year)
• Paid Sick Leave
• Premium holiday pay
• Dining Discount
• Family Meal
• Medical, Dental and Vision insurances (must average 30 hrs/week)
• Free supplemental health benefit program (telehealth, EAP, Rx)
• Voluntary Short-Term Disability, Voluntary Critical Illness, and Voluntary Critical Accident Insurances Offered
• Naturalization Exam Reimbursement
• Referral Program Bonus
• Pre-tax Commuter Benefits

Requirements

• At least 18 years of age
• High school education or equivalent
• 1-2 years of experience
• Basic computer skills
• Ability to deal with guests in a professional manner while maintaining a composed demeanor in high stress situations
• Ability to lift and carry objects weighing up to 25 pounds on a regular basis
• Frequent long periods of standing and walking are expected during the workday
• Ability to reach for objects and stoop or bend as needed to perform job duties
• This position may involve visual and auditory tasks, including the ability to see and hear adequately to perform job functions