Server l 375 Reserve (Wine Bar)

Paradies Lagardere Default; New York (NY); Presencial; USD 22.000 - 39.000; Jornada completa

Descripción de la vacante

Paradies Lagardere Default is seeking a Server to deliver First Class Service to guests and partners in a fast-paced environment. You will present the menu, answer questions, and upsell items while processing POS transactions and ensuring accurate orders.

The role requires strong customer service, clear communication, and the ability to multitask across seating, phones, and stock duties. Alcohol service certification is maintained and compliance with laws is essential.

Formación

• High School diploma or GED required.
• Experience handling money and a POS system.
• Ability to work varied shifts in a 7/365 team-oriented environment.
• Excellent customer service and clear communication.
• Ability to lift a minimum of 25 lbs and stand for long periods.
• Knowledge of alcohol service and responsible beverage service.
• Experience in a fast-paced restaurant setting preferred.

Responsabilidades

• Exceed First Class Service standards for guests, business partners and peers.
• Present menu, answer questions and make suggestions regarding food and service.
• Process all POS transactions quickly while following cash handling SOPs.
• Maintain a clean, organized work environment and assist in other areas as needed.
• Seating guests, answering phones, stocking, cleaning and documentation as required.
• Ensure guests receive correct orders and follow up to complete service.
• Maintain current adult beverage certification and compliance with all laws.

Conocimientos

Customer service

Communication skills

Cash handling

POS system experience

Multitasking

Teamwork

Alcohol service knowledge

Educación

High School diploma or GED

Herramientas

Cash register system

Descripción del empleo

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

DUTIES AND RESPONSIBILITIES:

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Treat guest and peers in accordance with the core values of the company.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Observe guests to respond to any additional requests and determine when meal has been completed.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Totals bill accepts payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Maintain clean organized work environment.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Maintain current adult beverage certification. Ensure responsible service of alcohol.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

POSITION QUALIFICATIONS:

• High School diploma or GED
• Experience handling money and a point of sale system.
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Proficiency required in reading and writing and mathematics
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.