Servers

VINO VOLO; Saint Paul (MN); On-site; USD 26,000 - 38,000; Full time

Job summary

VINO VOLO in Saint Paul seeks a friendly, attentive Server to provide First Class service to guests and partners. You will present menus, answer questions, make recommendations, take and deliver orders, and ensure guests receive the correct food and drinks.

You will handle payments quickly and accurately at the POS, maintain a clean, organized work area, support other restaurant tasks as needed, and uphold high standards of hospitality and safety in a fast paced environment.

Qualifications

• High School diploma or GED is required.
• Experience handling money and a point of sale system.
• Ability to work varied shifts in a 7/365 team environment.
• Excellent customer service and effective communication.

Responsibilities

• Provide First Class Service to guests and partners.
• Present menus, answer questions, and make recommendations.
• Process POS transactions quickly and accurately.
• Maintain a clean, organized work area.
• Support seating, answering phones, stocking, cleanup and documentation.

Skills

Customer service

Communication

Multitasking

Teamwork

Cash handling

Education

High school diploma or GED

Tools

POS system

Job description

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

DUTIES AND RESPONSIBILITIES:

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Treat guest and peers in accordance with the core values of the company.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Observe guests to respond to any additional requests and determine when meal has been completed.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Totals bill accepts payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Maintain clean organized work environment.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Maintain current adult beverage certification. Ensure responsible service of alcohol.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

POSITION QUALIFICATIONS:

• High School diploma or GED
• Experience handling money and a point of sale system.
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Proficiency required in reading and writing and mathematics
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.