Servers

Paradies Lagardère; Saint Paul (MN); On-site; USD 17,000 - 28,000; Full time

Job summary

Paradis Lagardère in Saint Paul, MN is seeking a friendly and reliable Server to provide First Class service to guests. You will take and deliver orders, answer questions, suggest menu items, and ensure accuracy and guest satisfaction throughout the dining experience.

Ideal candidates have restaurant experience, strong communication skills, the ability to multitask, and a willingness to work flexible shifts in a fast-paced team environment. High school diploma or GED preferred.

Qualifications

• Restaurant experience preferred.
• Experience handling money and a point of sale system.
• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service and communication skills.
• Ability to lift a minimum of 25 lbs and stand for long periods.

Responsibilities

• Exceed First Class Service standards and behavior with every guest, partner and peers.
• Present the menu, answer questions, and make suggestions regarding food and service.
• Process all point of sale transactions in a quick, efficient manner following guidelines.
• Maintain a clean, organized work environment and assist in other areas as needed.

Skills

Customer service

POS handling

Multitasking

Communication

Cash handling

Education

High School diploma or GED

Tools

Point of sale (POS) system

Job description

Position Description Summary

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

Position Description

POSITION TITLE: Server

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Dining

Position Description Summary

The Server's role is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external guest. This also includes friendly and timely interaction with each guest, suggestive selling, answering questions, taking and delivering the guests' order and following up to ensure each guest receives their correct food and/or drink order.

Duties And Responsibilities

• Exceed First Class Service standards and behavior with every guest, business partner and peers.
• Treat guest and peers in accordance with the core values of the company.
• Present the menu, answers questions, and makes suggestions regarding food and service.
• Observe guests to respond to any additional requests and determine when meal has been completed.
• Knowledgeable and enthusiastic about the restaurant's menu and products.
• Totals bill accepts payment following established guidelines.
• Process all point of sale transactions in a quick, efficient manner while complying with the company’s Cash Handling and Loss Prevention Standard Operating Procedures.
• Know all specials on a shift by shift basis as well as all liquor, beer, and wine products and all menu items and desserts.
• Build guest loyalty and enhance selling skills through the use of available training materials.
• Maintain clean organized work environment.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup and documentation.
• Responds appropriately to guest concerns.
• Complete all side work duties which may include sweeping and mopping.
• Maintain current adult beverage certification. Ensure responsible service of alcohol.
• Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
• Other duties as assigned.

Position Qualifications

• High School diploma or GED
• Restaurant experience preferred.
• Experience handling money and a point of sale system.
• Ability to work various shifts in a 7/365 team-oriented environment
• Excellent customer service skills and an ability to communicate effectively
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Ability to communicate clearly and concisely with Team Members, Managers, and Guests.
• Proficiency required in reading and writing and mathematics
• Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances