Server - JOEY Woodland Hills

JOEY Restaurants; Los Angeles (CA); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

Career development

Medical and life insurance

Discounted employee meals

Paid sick leave

Job summary

Workstream in Los Angeles is looking for a passionate Server to join our team. As a Server, you'll provide exceptional service and assist guests throughout their dining experience. If you have a knack for hospitality and thrive in a fast-paced environment, we want to hear from you!

This role offers competitive pay at $17.87 per hour plus tips and comes with numerous employee benefits, including career development opportunities and discounted meals.

Qualifications

• 1-3+ years customer service experience required.
• Must obtain local/state Food Handler and Responsible Beverage Service certifications.
• Ability to work in a fast-paced environment.
• Physical ability to stand, walk, and lift up to 50lbs.

Responsibilities

• Provide friendly and attentive service to guests.
• Assist with menu navigation and recommendations.
• Ensure accurate order input and timely service.
• Handle guest checks and payments securely.
• Resolve service issues and complaints.

Skills

Customer service experience

Hospitality passion

Communication skills

Problem-solving

Tools

Point-of-sale system

Job description

This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

As a Server, you anticipate guest needs, exude genuine warmth and care, and seek opportunities to deliver the unexpected. Guests trust your expertise and recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

Wage Scale

$17.87 per hour. This position is eligible for tips.

Duties

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assist guests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
• Ensure timely and accurate input of orders in the point‑of‑sale system.
• Monitor and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1‑3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world‑class hospitality experiences.
• Thrive in a dynamic, fast‑paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit‑eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.