Experienced Server - JOEY DTLA

JOEY Restaurant Group

Los Angeles (CA)

On-site

USD 22,000 - 29,000

Full time

6 hours ago

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Benefits offered by this job

Career development, education, and增长机会

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Flexible schedule

Disability insurance

Discounted shift meals

10% discount for self and guests on FO

Paid sick leave

Referral bonus program

Sales competitions and rewards

Job summary

JOEY Restaurant Group is seeking a friendly server to deliver world-class hospitality in a fast-paced environment. You will use deep menu knowledge to guide guests, take accurate orders, and ensure timely service from seating to payment.

Compliance with CA food and beverage regulations is required, including obtaining necessary certifications. Starting wage is $18.42 per hour with tips; full-time and part-time roles available.

Qualifications

1-3+ years customer service experience.
Must have or be able to obtain valid local/state Food Handler certs.
California RBS certification preferred or obtainable.
Passion for hospitality and teamwork in a fast-paced environment.

Responsibilities

Provide guests with friendly, attentive service throughout the dining experience.
Navigate menu options and recommend items based on preferences and dietary needs.
Input orders accurately into the POS system.
Monitor delivery of beverages and food orders to tables.
Prepare and settle guest checks safely and promptly.

Skills

Customer service

Hospitality

Communication skills

Mobility

Education

Food Handler certification

RBS certification

Tools

POS system

Job description

Full-timePart-time

Starting at $18.42 per hour

Full-timePart-time

Starting at $18.42 per hour

This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

As a Server, you anticipate guest needs, exude genuine warmth and care, and seek opportunities to deliver the unexpected. Guests trust your expertise and recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

Wage Scale

Starting at $18.42 per hour. This position is eligible for tips.

Duties

Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
Assist guests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
Ensure timely and accurate input of orders in the point-of-sale system.
Monitor and assist with the delivery of guest beverage and food orders.
Prepare final guest checks in a timely manner and run payments safely and securely.
Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

1-3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
Thrives in a dynamic, fast-paced work environment.
Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

Required Knowledge, Skills, And Abilities

Successful employees at JOEY are genuine, warm, and caring.
They value honesty and conduct themselves with integrity.
They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
They are passionate about quality and professionalism.
They possess exceptional relationship building and communication skills.
They encourage healthy and supportive competition within their team.
They exude confidence, humility, and respect.
They take pride in presenting a professional appearance and demeanor.

Benefits

Career development, education, and growth opportunities.
Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
Discounted employee shift meals.
10% discount for self and guests on all food and beverages when visiting any JOEY location.
Paid sick leave.
Referral bonus program.
Sales competitions and rewards.

Join our team!

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to usrecruiting@joeyrestaurants.com.

Supplemental pay