Experienced Server - JOEY DTLA

Workstream; Lancaster (CA); On-site; USD 18,420 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Discounted employee meals

Career development opportunities

Job summary

JOEY Restaurants is looking for enthusiastic team members in California. As a service representative, you’ll provide friendly and attentive service, assist guests in navigating the menu, and ensure accurate order delivery.

Your passion for hospitality and commitment to creating memorable dining experiences will shine here. Join a team that values growth, integrity, and exceptional service in a dynamic environment.

With competitive wages starting at $18.42 per hour plus tips, this is an opportunity not to be missed!

Qualifications

• 1-3+ years customer service experience.
• Must have or be able to obtain valid local and/or state certifications.
• Thrive in a dynamic, fast-paced work environment.
• Able to lift and carry up to 50 lbs.

Responsibilities

• Provide friendly and attentive service throughout the dining experience.
• Assist guests with menu navigation.
• Ensure timely and accurate order input.
• Monitor and assist with delivery of orders.

Skills

Customer service experience

Food Handler certification

California Responsible Beverage Service certification

Hospitality passion

Communication skills

Job description

This is about YOU. Your passion, purpose, and potential.When you join the JOEY team, you can expect a warm,inclusiveandcreativeenvironment.We are committed to training, educating, and empowering ourpeople, andwe live by our culture of People Development.JOEY Restaurants is all about opportunity and oursuccess is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

Wage Scale

Starting at $18.42 per hour. This position is eligible for tips.

Duties

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assistguests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage andfooditems per relevant likes, dislikes, and dietary needs.
• Ensuretimelyandaccurateinput of orders in the point-of-sale system.
• Monitor andassistwith the delivery of guest beverage andfoodorders.
• Prepare final guest checksin a timely mannerand run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.It’sYour Business.
• Reinforce guest identification requirements and age restrictions for alcohol salesin accordance withstate law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3+ years customer serviceexperience(If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proventrack recordof creating world-class hospitality experiences.
• Thrive in adynamic,fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positivelyimpactindividual and team execution.
• They are passionate about quality and professionalism.
• Theypossessexceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.

Join our team!

Ifyou'relooking for a place to meet your potential,we'dlike to meet you. Roll up your sleeves... YOUR journey starts here.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned andoperatedsince 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We arecommitted to offering reasonableaccommodationsto qualified job applicants.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may beadditionalduties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies mustestablisha fully executed service agreement with JOEY’s Human Resources department tosubmitresumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries pleasesubmityour request to [e-mail].

JOEY Restaurants exists to deliver the ultimate dining experience; it starts and ends with our people. We currently operate multiple locations throughout North America and travel the globe to discover bold and addictive flavors, then turn them into signature recipes. Our people are our biggest investment and greatest return. We seek the best and the brightest, drive development, and reward top performers. JOEY is all opportunity, and our people is the way we succeed. They are masters of their craft, committed to creating a memorable and unique experience for each guest. We live by a simple credo: “Genuine Warmth and Care is always on the table.”
The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.