Server - JOEY Valley Fair

Workstream; California (MO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Meal discounts

Paid sick leave

Guest discounts

Referral bonuses

Sales competitions

Job summary

JOEY Restaurants is seeking a Server to deliver exceptional hospitality in a fast-paced dining environment. You will engage guests with warm, genuine service, guide menu choices, and process orders with precision at the POS.

The role requires 1–3+ years in customer service, valid Food Handler and California RBS certifications, and the ability to stand for extended periods and lift up to 50 lbs. Equal opportunity employer.

Qualifications

• 1–3+ years of customer service experience.
• Valid local/state Food Handler and California Responsible Beverage Service certifications.
• Passion for hospitality and a proven track record of creating world-class experiences.
• Ability to stand/walk for long periods and lift up to 50 lbs.

Responsibilities

• Provide guests with friendly, attentive service throughout their dining experience.
• Assist guests with menu options and make beverage/food recommendations.
• Enter orders accurately into the POS system and ensure timely delivery of orders.
• Resolve guest issues and complaints with professionalism and urgency.
• Enforce age verification for alcohol according to state law.

Skills

Customer service

Hospitality

Communication

Team player

Problem solving

Education

Food Handler certification

California RBS certification

Tools

POS system

Job description

Wage Scale

$18.45 per hour. This position is eligible for tips.

As a Server, youanticipateguest needs, exude genuinewarmthand care, and seek opportunities to deliver the unexpected. Guests trust yourexpertiseand recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

Duties

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assistguests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage andfooditems per relevant likes, dislikes, and dietary needs.
• Ensuretimelyandaccurateinput of orders in the point-of-sale system.
• Monitor andassistwith the delivery of guest beverage andfoodorders.
• Prepare final guest checksin a timely mannerand run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.It’sYour Business.
• Reinforce guest identification requirements and age restrictions for alcohol salesin accordance withstate law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3+ years customer serviceexperience(If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proventrack recordof creating world-class hospitality experiences.
• Thrive in adynamic,fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positivelyimpactindividual and team execution.
• They are passionate about quality and professionalism.
• Theypossessexceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned andoperatedsince 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We arecommitted to offering reasonableaccommodationsto qualified job applicants.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may beadditionalduties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group. External recruitment agencies mustestablisha fully executed service agreement with JOEY’s Human Resources department tosubmitresumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries pleasesubmityour request to [e-mail].

#JoeyValleyFair_Server

JOEY Restaurants exists to deliver the ultimate dining experience; it starts and ends with our people. We currently operate multiple locations throughout North America and travel the globe to discover bold and addictive flavors, then turn them into signature recipes. Our people are our biggest investment and greatest return. We seek the best and the brightest, drive development, and reward top performers. JOEY is all opportunity, and our people is the way we succeed. They are masters of their craft, committed to creating a memorable and unique experience for each guest. We live by a simple credo: “Genuine Warmth and Care is always on the table.”
The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.