Server / Bartender - JOEY Dallas

Workstream; Dallas (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Career development and growth opportunities

Medical, dental, and vision insurance

Discounted employee meals

10% discount for self and guests

Referral bonus program

Job summary

Workstream is seeking friendly and passionate Servers and Bartenders to provide exceptional service at JOEY Restaurants in Dallas, Texas. In this dynamic role, you will engage with guests and create memorable dining experiences through attentive service and genuine warmth.

With opportunities for career development and a range of benefits including medical, dental, and team discounts, you will thrive in a fast-paced environment while showcasing your hospitality skills. Join us in delivering world-class service!

Qualifications

• 1-3+ years customer service experience preferred.
• Must be able to obtain valid Food Handler and Responsible Beverage Service certifications.
• Passion for hospitality and a demonstrated history of exceptional service.

Responsibilities

• Provide friendly and attentive service to guests.
• Assist guests with menu navigation and recommendations.
• Ensure accurate order input and delivery monitoring.
• Resolve guest complaints and service issues promptly.

Skills

Customer service

Hospitality knowledge

Communication skills

Problem-solving

Relationship building

Job description

This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment. We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

As a Server, you anticipate guest needs, exude genuine warmth and care, and seek opportunities to deliver the unexpected. Guests trust your expertise and recommendations as you are always building on your knowledge to deliver a world-class experience. You have a passion for hospitality and are a team player who thrives in a fast-paced, performance-driven environment.

As a Bartender, you are a master of your craft. You welcome guests with genuine warmth and care and engage them with your expertise and curated beverage recommendations. You are the life of the party and others gravitate to you. Your talent is always on display and your execution is timely and precise. The bar environment may be fast-paced and demanding, but you rise to the occasion with patience and grace.

Duties

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assist guests with navigating our menu options. Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs.
• Ensure timely and accurate input of orders in the point-of-sale system.
• Monitor and assist with the delivery of guest beverage and food orders.
• Prepare final guest checks in a timely manner and run payments safely and securely.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1-3+ years customer service experience (If you have high potential but less experience, we still want to meet you!).
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences.
• Thrive in a dynamic, fast-paced work environment.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Referral bonus program.
• Sales competitions and rewards.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.

The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.