Server (Full-time) (48368)

Jrk Residential Group; Santa Monica (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) plan

Paid time off

Job summary

Hotel Oceana Santa Monica is seeking a friendly and professional Server to deliver attentive guest experiences in our luxury, all-suite oceanfront setting. You will greet guests, recommend menu options, and enter orders into the POS with precision.

In this role, you will support opening/closing side work, assist with banquet events, and ensure impeccable cleanliness and organization across service areas. Prior restaurant or hotel experience is highly valued.

Qualifications

• Strong commitment to exceptional guest service and hospitality.
• Able to thrive in a fast-paced, high-volume environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organization.
• Able to multitask and manage time effectively.
• Professional demeanor, reliability, and punctuality.
• Valid California Food Handler Card required.
• Food safety certifications (e.g., ServSafe) required.
• Restaurant experience preferred; hotel or fine dining preferred.

Responsibilities

• Greet guests warmly and provide knowledgeable menu recommendations.
• Accurately take and enter food and beverage orders into the POS system.
• Communicate dietary restrictions, allergies, and special requests to the kitchen.
• Deliver food and beverages promptly with proper presentation.
• Monitor guest satisfaction and anticipate needs throughout the dining experience.
• Resolve guest concerns professionally and escalate when needed.
• Support banquet and special events, including setup and breakdown.
• Maintain a clean, organized service area and assist with setup/teardown.
• Follow sanitation and food safety standards; monitor inventory and shortages.

Skills

Guest service

Hospitality

Communication

Attention to detail

Time management

Punctuality

Education

High school diploma or GED

Job description

Job Details

Job Location: Hotel Oceana Santa Monica - SANTA MONICA, CA 90403 Position Type: Full Time Education Level: High School Salary Range: $25.00 - $26.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Restaurant - Food Service

Bring Your Passion for Hospitality to the Coast

Step into a rewarding role at Hotel Oceana Santa Monica, ranked the #1 hotel in Los Angeles by Travel + Leisure. Following a $35 million transformation, our intimate, all-suite oceanfront hotel continues to set the standard for refined luxury and personalized service.

About Dining at the Oceana

La Monique is an intimate, modern French brasserie where timeless tradition meets the soul of Santa Monica, designed by Martin Brudnizki Design Studio. Opened in Fall 2025, it is complemented by:

• La Petite Monique – an alfresco extension offering a relaxed yet refined experience
• The Veranda – a premier poolside dining venue serving breakfast, lunch, and dinner
• Sunset Terrace – a rooftop lounge with panoramic ocean views
• In‑Room Dining – delivering elevated culinary experiences in the comfort of each guest suite

About the Role

As a Server, you will play a key role in delivering a seamless and memorable guest experience. You will provide attentive, efficient, and personalized service while maintaining the highest standards of professionalism and hospitality.

Success in this role requires strong communication, attention to detail, and the ability to anticipate and exceed guest expectations in a fast‑paced luxury environment.

What You’ll Do

Guest Service & Operations

• Greet guests warmly and provide knowledgeable menu recommendations
• Accurately take and enter food and beverage orders into the POS system
• Communicate dietary restrictions, allergies, and special requests to the kitchen
• Deliver food and beverages promptly while ensuring proper presentation
• Monitor guest satisfaction and anticipate needs throughout the dining experience
• Resolve guest concerns professionally and elevate when needed

Restaurant & Banquet Support

• Complete opening and closing side work
• Support banquet and special event service, including setup and breakdown
• Coordinate timing and service flow with kitchen and events teams

Cleanliness & Organization

• Maintain a clean, organized, and well-stocked service area
• Bus, reset, and maintain tables efficiently
• Follow all sanitation and food safety standards
• Monitor inventory levels and notify leadership of shortages

What You Bring

• Strong commitment to exceptional guest service and hospitality
• Ability to thrive in a fast‑paced, high‑volume environment
• Excellent communication and interpersonal skills
• Strong attention to detail and organization
• Ability to multitask and manage time effectivelyProfessional demeanor, reliability, and punctuality
• Valid California Food Handler Card (required)
• Food safety certifications (e.g., ServSafe, Responsible Beverage Service) (required)
• Previous restaurant experience required; hotel or fine dining experience preferred

Schedule & Expectations

Full‑time schedule based on business needs, including evenings, weekends, and holidays

Maintain a professional appearance in accordance with hotel grooming standards

Benefits & Perks

• Competitive medical, dental, and vision benefits
• Basic life insurance
• 401(k) with auto‑enrollment after 60 days
• Paid time off, including vacation, sick leave and holidays*

*New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.

Why Oceana

Hotel Oceana Santa Monica offers a boutique environment with hands‑on leadership, personalized service, and opportunities for professional growth through mentorship and excellence. If you take pride in delivering thoughtfully executed luxury hospitality, we invite you to apply.

QualificationsRequired Skills and Abilities

• Strong commitment to exceptional guest service and hospitality
• Ability to work efficiently in a fast‑paced, high‑volume environment
• Excellent attention to detail and organizational skills
• Effective communication and teamwork abilities
• Strong time management and multitasking skills
• Dependable, punctual, and professional demeanor

Education and Experience

• High school diploma or GED preferred, or equivalent experience
• Minimum of one (1) year of experience in a restaurant or food service role
• Previous hotel or fine dining experience preferred
• Valid California Food Handler Card required
• Responsible Beverage Service required

Physical Requirements

Expected work hours: Flexible availability required, including evenings, weekends, and holidays

Travel: None

• Ability to stand and walk for extended periods
• Ability to lift up to 20 lbs frequently and up to 50 lbs occasionally
• Ability to push/pull up to 100 lbs occasionally
• Ability to bend, stoop, kneel, and climb stairs
• Ability to work in varying environments (kitchen, outdoor dining, storage areas)
• Manual dexterity to operate service equipment
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

This position is classified as nonexempt and is eligible for overtime pay in accordance with applicable federal, state, and local laws. The company complies with all wage and hour laws, including those related to meal and rest periods

This job description is not intended to be a comprehensive list of all duties or responsibilities. Responsibilities may change at any time, with or without notice.

Hotel Oceana Santa Monica is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics under federal, state, and local law. We consider all qualified applicants in accordance with applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring.