Server Failure Analysis Specialist

Csat Solutions; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

CSAT Solutions LP is seeking a Failure Analysis Technician to investigate failures in AI server assemblies and related components. You will review symptoms, repair history and diagnostics to guide troubleshooting, perform visual inspections, and support failure reproduction and isolation with engineering, following established procedures.

Responsibilities include running diagnostics, collecting logs, and using approved methods to identify failing components.

Qualifications

• Familiarity with Linux/Ubuntu environments required.
• Familiarity with BIOS configuration, driver installation and software configuration required.
• Familiarity with installing approved BIOS and firmware updates according to documented procedures.
• Ability to read basic Bash scripts and identify potential test execution issues required.
• Email and written communication skills with basic Excel knowledge.
• Proficient English abilities required.
• Strong attention to detail and time-management skills.
• Ability to follow documented procedures and policies.

Responsibilities

• Supports engineers with investigating failures in AI server assemblies, circuit boards and related components.
• Reviews symptoms, repair history and diagnostics to establish troubleshooting approach.
• Performs visual inspections for damage, contamination and connector defects.
• Supports failure reproduction and isolation by following server test sequences and prerequisites.
• Runs approved diagnostics, collects logs, error codes, and system information to reproduce failures.
• Troubleshoots BIOS, driver, firmware, and software configuration issues per procedures.
• Reviews diagnostic logs to identify test execution issues and escalates unresolved problems.
• Installs approved drivers and BIOS/firmware updates per procedures.
• Uses approved methods to identify failing assemblies or components.
• Performs basic electrical measurements using multimeters under engineering direction.
• Documents findings, measurements and photos in tracking systems.
• Provides findings to repair/test teams and escalates unusual failures.
• Assists engineers with identifying failure trends and validating corrective actions.
• Maintains test fixtures and workstations following safety and ISO 9001 requirements.

Skills

Linux/Ubuntu

BIOS configuration

Firmware updates

Bash scripting

Diagnostics

Proficient English

Attention to detail

Procedural compliance

Team collaboration

Education

Associate degree in electronics or related field

Job description

CSAT Solutions LP is seeking a Failure Analysis Technician to investigate failures in AI server assemblies and related components. You will review symptoms, repair history and diagnostics to guide troubleshooting, perform visual inspections, and support failure reproduction and isolation with engineering, following established procedures.

Responsibilities include running diagnostics, collecting logs, and using approved methods to identify failing components.