Failure Analysis Engineer: Root-Cause Diagnostics for Servers

Sms Infocomm Corporation; Santa Clara (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Sms InfoComm Corporation seeks a Failure Analysis Engineer to lead root-cause investigations for customer returned servers/workstations. You will perform electrical/mechanical analysis, use oscilloscopes and multimeters, and document results for internal and client teams.

Responsibilities include data-driven failure analysis, cross-functional collaboration, and developing formal reports. English fluency is required; Mandarin is a plus.

Qualifications

• Bachelor's degree in Electronics, Mechanical/Electrical Engineering, Computer/Server repair or related field.
• 0-2 years in FA role or 4+ years in electronics quality inspection.
• Must be able to speak English; Mandarin Chinese a plus.

Responsibilities

• Perform data-driven failure analyses and document results.
• Conduct visual mechanical inspection of systems and components.
• Troubleshoot and repair complex failures; perform board and component analysis.
• Read schematics and board layouts to identify failure modes.
• Communicate findings with internal teams and client contacts.

Skills

Data analysis

Problem solving

Communication

Root cause analysis

Statistical analysis

Technical reporting

Team collaboration

English proficiency

Mandarin a plus

Education

Bachelor's degree in Electronics

Engineering degree or related field

Associates degree with experience

Tools

Oscilloscopes

Multimeters

MS Excel

BIOS/drivers/firmware updates

Job description

Sms InfoComm Corporation seeks a Failure Analysis Engineer to lead root-cause investigations for customer returned servers/workstations. You will perform electrical/mechanical analysis, use oscilloscopes and multimeters, and document results for internal and client teams.

Responsibilities include data-driven failure analysis, cross-functional collaboration, and developing formal reports. English fluency is required; Mandarin is a plus.