Cocktail Server

Great River Resort & Casino; Burlington (IA); On-site; USD 18,000 - 24,000; Full time

Job summary

Great River Resort & Casino in Iowa is seeking a Cocktail Server to provide beverage service on the gaming floor with a friendly, guest-focused attitude. This role supports hospitality standards in a high-energy casino environment.

Responsibilities include serving both alcoholic and non-alcoholic drinks, maintaining clean work areas, handling payments, and promoting responsible beverage service. Prior experience is welcomed though not required.

Qualifications

• 18 years of age.
• Excellent interpersonal and communication skills.
• Ability to stand for up to eight hours.
• Ability to carry trays weighing up to 25 lbs.
• Preferred: 6 months experience.

Responsibilities

• Serve beverages to patrons on the gaming floor.
• Carry trays of drinks weighing up to 25 lbs.
• Keep service area clean at all times.
• Inform customers of beer, wine, and drink selections.
• Follow all service procedures in the beverage manual.
• Collect money from customers and make accurate change.
• Observe patrons, and if necessary, persuade customers to limit alcohol intake and make arrangements for transportation.
• Perform duties with exceptional customer service skills, being friendly, helpful, and courteous to all guests.

Skills

Interpersonal skills

Communication

Job description

Pay:

$9.50/hr + tips (including premium pay) with 40 (full-time) / 20 (part-time) hours of Paid Time Off upon hire

Summary:

The Cocktail Server is responsible for serving alcoholic/non-alcoholic beverages to guests in the gaming area of the casino. This position requires attention to detail and a positive attitude.

Essential Functions:

• Serve beverages to patrons on the gaming floor.
• Carry trays of drinks weighing up to 25 lbs.
• Keep service area clean at all times.
• Inform customers of beer, wine, and drink selections.
• Follow all service procedures in the beverage manual.
• Collect money from customers and make accurate change.
• Observe patrons, and if necessary, persuade customers to limit alcohol intake and make arrangements for transportation.
• Perform duties with exceptional customer service skills, being friendly, helpful, and courteous to all guests.

Required:

• 18 years of age.
• Must demonstrate excellent interpersonal and communication skills.
• Ability to work in a standing position for up to eight hours.
• Ability to carry trays weighing up to 25 lbs.
• Preferred: 6 months experience.

Schedule:

Full Time & Part Time available, Evenings, Weekends and Holidays