A popular local casino and resort is seeking a Cocktail Server to serve both alcoholic and non-alcoholic beverages to guests. The ideal candidate will provide exceptional guest service and be knowledgeable about beverage service. Requirements include being at least 18 years of age, alcohol awareness certification, and the ability to stand for long periods. Benefits include health, dental, vision, and profit sharing among others.
Qualifications
Must be 18 years of age.
Must be friendly, helpful, and courteous when dealing with guests.
Ability to stand for seven consecutive hours.
Responsibilities
Serve alcoholic and non-alcoholic beverages to guests.
Provide exceptional guest service to all customers.
Follow service procedures described in the beverage manual.
Skills
Guest service
Beverage service knowledge
Standing for long hours
Carrying heavy trays
Education
Alcohol Awareness certified through TIPS
IRGC License
Job description
The Cocktail Server serves alcoholic & non-alcoholic beverages to guests in the gaming and non-gaming areas of the Casino. Must be 18 years of age.
Essential Functions
Provide exceptional guest service to all customers.
Must be able to stand for seven (7) consecutive hours.
Must be able to carry a full tray of drinks at up to 25lb. per tray.
Must have extensive beverage service knowledge.
Must be friendly, helpful and courteous when dealing with Casino guests due to highly visible position.
Reports to shift supervisor in complete uniform.
Follows all service procedures decribed in the beverage manual.
Acknowledge guess with special privileges (ie.complimentary drinks)
Perform related tasks determined necessary by management.